Medico-legal Update, April-June 2020, Vol. 20, No. 2 673 Factor Affecting the Success of Aged-Friendly Primary Health Care Program for Elderly in Surabaya City Miranti Dea Dora 1 , Joni Haryanto 1 , Siti Nur Kholifah 2 , Ferry Efendi 1 , Eka Mishbahatul M. Has 1 , Achmad Ali Basri 1 1 Faculty of Nursing, Universitas Airlangga, Surabaya 60115, Indonesia, 2 Nursing Department, Kemenkes Polytechnic of Health Surabaya, Surabaya, Indonesia, 60176, Indonesia Abstract Introduction: The elderly are human who experience various decreases in anatomical, physiological, social and economic aspects, this can cause some elderly aren’t able to be independent in fulflling their daily needs. One of efforts to improve the quality of life for the elderly, through the government issued a policy on the implementation of Aged-Friendly Primary Health Care Program for the elderly. Purpose: This study aimed to explore the factors that affect the success of Aged-Friendly Primary Health Care Program for the elderly. Method: This study used qualitative study with a phenomenological approach. The saturation of data was obtained by 15 participants which were conducted the data collection by using indept interview. Data analysis used Collaizi analysis method. Results: The identifcation found four main themes and eight sub themes: (1) characteristics of elderly (physiological and psychological factors), (2) Health workers (knowledge, services quality provided); (3) Health facilities (the availability of tools and technology, the distance of health care); (4) Family support (material supports, psychological supports). Conclusion: Aged-Friendly Primary Health Care Program for the elderly was affected by several factors, all of the factors were interrelated so that it is needed a good coordination among the elderly, family and health workers to provide a quality of aged-friendly services for the elderly. Keywords: Aged-Friendly Primary Health Care Program, Elderly, Phenomenology Study. Introduction The elderly are human over 60 years old who experiences various decreases in anatomical, physiological, social and economic aspects, this causes some elderly people unable to be independent in fulflling their daily needs 1 . One of the efforts in improving the quality of life of the elderly, through a policy of implementing of Primary Health Care program for the elderly which was issued by the government and it was implemented since 2005 2 In addition, the population of the elderly in the world in 2015-2030 is expected to grow by 56%, projections for 2050 from 901 million to 1.4 billion people, thus accounting for twice of the amount in 2015 3 . Based on the Indonesian Ministry of Health’s Data and Information Center 2017, the elderly population in Asia in 2015- 2030 is estimated to be from 11.6% to 17.1%. While the prediction of the number of elderly in Indonesia in 2020 (27.08 million), in 2025 (33.69 million), in 2030 (40.95 million) and in 2035 (48.19 million). East Java Province is one of three provinces in Indonesia with the largest percentage of elderly is 12.25% 4 The increasing the number of elderly will affect the number of dependency burden. The Efforts conduct to reduce the burden of this dependency so that the elderly can live independently and remain productive through improving health services in accordance with the target of Regional Strategy For Healthy Aging 2013-2018 to realize healthy, independent, quality and productive elderly 5 This can be implemented and starts from the