European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.32, 2014 189 Work Family Conflict, Jobstress and Job Performance (Case Study Spa Employee In Bali) Ni Kadek Suryani Ph.D Student , Management Science, Udayana University Denpasar Bali E-mail of the corresponding author: nksuryani@gmail.com I Wayan Gde Sarmawa Faculty of Management Science, Udayana University Denpasar Bali E-mail: wayangdesarmawa@gmail.com Made Wardana Faculty of Economic, Udayana University Denpasar Bali E-mail: mdwardana55@yahoo.com Abstract Family needs and increasing income while are not comparable often leads to conflicts within the family member. Conflict in the family often carried over into the workplace, thereby potentially affecting the performance of the person in the work. Family conflict also affects the perceived increasingly heavy workload, this can lead to job stress, and thus indirectly familyconflict potentially affects the performance of employees through job stress. This research is aimed to concern a study and analysis of the effect of conflict in the family and job stress on employee performance. The study conducted at SPA De Nyuh in Bali province, Indonesia.The number of respondentsare all employee totaling 62 people. Data processed by Generalized Structured Component Analysis (GeSCA) with step: measurement model / outer model, structural model / inner model, and model fit. The results found that the family conflict is a positive and not significant effect on the performance of employees, family conflict is a positive significant effect on the job stress and job stress is a positive significant effect on the performance.. Keywords : work family conflict, job stress, employee performance. 1. Preface Every human will always have inequality perceptions or difference point of views towards something, so these differences can lead to conflict. Human as a social creature and personal beings is born with all differences between one to another, different gender, social and economic strata, ethnic groups, religions, beliefs, life goals, etc. (Wirawan, 2010: 1). These differences are the potential causes of the conflict in human life. Conflicts occur in many things both inside and outside of themselves, such as the conflict between companies / intra-company, inter-group, inter-group members, inter-individual (including inter-individual in the family), it can also happen within the individual itself. According to Wirawan (2010: 106), a conflict is able to change and develop human life. Conflicts has an effect to change people's life to positive or negative sides. In accordance with Rivai and Sagala, (2011: 1000), conflict can lead to positive changes which is profitable (functional or constructive conflict), and may also lead to change to the worse sides/adverse or negative (dysfunctional or destructive conflict). Uncontrolled conflict causes stress. Conflict is one of the triggers of stress (Rivai and Sagala 2011: 1008), besides workload pressure, fatigue, tension, panic, and so forth. Wirawan (1010: 110-111) also said that the conflict causes psychiatric disruption and stress, and decreased labor productivity. It also explains that people who have not enough experiences to manage and face the conflicts can be easily bad stressed (negative) (Wirawan 2010: 157). On the other side, people who can manage stress as well can make stress as a positive one and able to give advantage. The research concerning on work-family conflict, stress and performance have been carried out in various fields of industries such as hospitals nurses UK (Azizollah Arbabisarjou 2013), lawyers in the Province of Alberta (Wallace, Jean E., 2005), working mothers employed on a full time basis at a large retail organization in Durban, South Africa (Patel, Cynthia J, 2006), University of Central Florida Psychology (Hickson, Kara 2008) and others. This research was conducted at the SPA De Nyuh which is located in Seminyak, Kuta Bali. 2. Literature Review Work Family Conflict Some theories define the term of conflict differently. Rivai and Sagala, (2011: 999) described conflict as the discrepancy or difference, conflict and dispute between one or more members or groups (in the organization/company), as a result of difference status, goals, values, and perceptions. According to (Wirawan