Organization Studies
2015, Vol. 36(4) 445–471
© The Author(s) 2015
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DOI: 10.1177/0170840614561566
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Community and Innovation:
From Tönnies to Marx
Paul S. Adler
University of Southern California, USA
Abstract
The idea of community has lurked in various forms in organization studies since the field’s inception, but its
recent prominence as a critical precondition for innovation makes urgent the resolution of two theoretical
puzzles. Both puzzles can be stated in the terms suggested by Tönnies’ classic contrast of Gemeinschaft and
Gesellschaft, community and association. First, it is difficult to reconcile the idea that community is critical to
innovation with the traditionalistic character of Gemeinschaft. Second, it is difficult to reconcile any idea of
community in work organizations with the conflictual character of the capitalist employment relation and
the instrumental Gesellschaft character of the economic sphere. I argue that the resolution of the second
puzzle via Marxist theory leads us to a resolution of the first. My thesis, in summary, is that community is a
critical component of the capitalist labour-process, and that where this labour-process is oriented toward
innovation, community is taking an historically new form. This new form represents a dialectical synthesis of
Gemeinschaft and Gesellschaft, a form we can call Genossenschaft, or collaborative. The argument is essentially
theoretical; I illustrate some key features of this emergent collaborative form with case data from a software
services firm. In conclusion I suggest that this new form represents communism developing in the heart of
capitalism.
Keywords
innovation, knowledge work, organizational forms, topics
Introduction
Although the word itself appears only occasionally in organization studies, community has been an
enduring preoccupation in our field. Community – which we can define provisionally as a social
collectivity bound by a common identity, values, and norms – was already implicated (on a small
scale) in Frederick Taylor’s arguments about work-teams’ tendency to ‘soldier’ (Taylor, 1972) and
(on a larger scale) in the Hawthorne study’s analysis of social networks among shop-floor workers
(Roethlisberger & Dickson, 1939). Since then, community has been, I submit, the common core
underlying concepts such as informal organization, intra- and inter-organizational networks,
organic organizational form, organizational culture, social capital, clans, and industrial districts.
Corresponding author:
Paul S. Adler, Marshall School of Business, University of Southern California, Bridge Hall 306, Los Angeles, CA 90089-
0808, USA.
Email: padler@usc.edu
561566OSS 0 0 10.1177/0170840614561566Organization StudiesAdler
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