Introducing Formal Tax Education in Secondary
School: A Survey on Malaysian Public’s Perception
Rani Diana Othman
1
, Zubaidah Ismail
2
, Nurul Hidayah Ahamad Nawawi
3
{diana067@uitm.edu.my
1
, z.ismail.ecu.edu.au
2
, nurulhidayah@uitm.edu.my
3
}
Universiti Teknologi MARA, Melaka, Malaysia
1
Edith Cowan University, Western Australia
2
Universiti Teknologi MARA, Melaka, Malaysia
3
Abstract. Taxpayers’ compliance level of a country reflects its citizens’ knowledge
about taxation system and, their connection and trust towards the government. However,
low compliance level of individuals’ and companies has raised the question of the
adequacy and effectiveness of citizen tax knowledge in Malaysia and whether tax
education is warranted. This study is an overview on the Malaysian public’s perception
towards introducing formal tax education in secondary schools. First, it looks at current
taxpayer’s tax learning experience and their opinion on whether a formal approach in
teaching taxation should be introduced. Second, this study also evaluates their opinion,
on hindsight, if early tax education would have benefited them when they became liable
to tax. Third, the public’s perception on the importance of taxation as compared to other
related financial literacy knowledge is also evaluated. Findings shows that more than
90% of respondents agreed that early and formal tax education will provide them and
future taxpayers with better understanding of the taxation system and their responsibility
towards taxes. It is recommended that the Ministry of Education, the Inland Revenue
Board of Malaysia (IRBM) and other related tax agencies should work together towards
formally establishing tax education curriculum in secondary school in order to enhance
future taxpayers’ consciousness towards taxes.
Keywords: Tax compliance, tax education, secondary school, curriculum, Inland
Revenue Board of Malaysia
1 Introduction
Tax non-compliance is an everlasting phenomenon faced by all tax administrators in the
world as it can never be completely eradicated. Among factors that caused tax non-compliance
are lacking of confidence, lacking of awareness, limited enforcement activities, fear of
punishment, perception on the fairness of tax system and also morale factors. In order to
overcome these issues, more countries have developed various tax education strategies in
reaching out to inform and engage not only present, but also future taxpayers. These strategies
were shared in Building Tax Culture, Compliance and Citizenship: A Global Source Book on
Taxpayer Education [1]. Tax education is perceived as the best and cost-effective way to
overcome tax non-compliance due to the fact that, combating tax evasion or chasing potential
taxpayer with minimal contribution would likely drain more resources and costs more than the
benefit it will bring. Tax education will also bring long-lasting effect since education is able to
strengthen feelings of responsibility and pride towards taxpayers’ contribution to the country.
ICO-ASCNITY 2019, November 01-03, Padang, Indonesia
Copyright © 2020 EAI
DOI 10.4108/eai.1-11-2019.2293991