Investigating the Use of Knowledge Management Tools within the Saudi Arabian Public Sector Organisations Suresh Renukappa* Faculty of Science and Engineering, University of Wolverhampton, Wolverhampton WV1 1LY, UK Email: suresh.renukappa@wlv.ac.uk *Corresponding author Khaled Algahtani Faculty of Science and Engineering, University of Wolverhampton, Wolverhampton WV1 1LY, UK Email: k.m.a2@wlv.ac.uk Saeed Al Nabt Faculty of Science and Engineering, University of Wolverhampton, Wolverhampton WV1 1LY, UK Email: S.AlNabt@wlv.ac.uk Subashini Suresh Faculty of Science and Engineering, University of Wolverhampton, Wolverhampton WV1 1LY, UK Email: S.Subashini@wlv.ac.uk Hanouf Alosaimi Faculty of Science and Engineering, University of Wolverhampton, Wolverhampton WV1 1LY, UK Email: H.Alosaimi@wlv.ac.uk Abstract: Recent technological developments have made a significant and positive impact on the ability and desire to manage knowledge. Therefore, the aim of this paper is to explore the usage of key knowledge management (KM) techniques and technologies for dealing with change initiatives in the KSA public sector organisations. A web based, online questionnaire survey method was employed to collect data. The survey revealed that conventional, simple and cost effective KM techniques and technologies such as telephone, internet, face-to-face meetings, WhatsApp, and formal education and training programmes are extensively used. Whereas modern KM techniques and technologies such as Viber, FaceTime, LinkdIn, Informal networks, and knowledge maps are less used. The paper concludes that to gain competitive advantage, it is necessary for KSA public sector decision makers to recognise and use a blend of ICT and non- ICT based KM techniques and technologies.