Vol. 7, No. 2, 2021, pp. 203-216
DOI: https://doi.org/10.29210/020211163
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JPPI (Jurnal Penelitian Pendidikan Indonesia)
ISSN: 2502-8103 (Print) ISSN: 2477-8524 (Electronic)
Journal homepage: https://jurnal.iicet.org/index.php/jppi
203
The role of transformational leadership, leader member
exchange, digital transformation on organizational citizenship
behaviour and work innovation capabilities in during Covid-19
pandemic
Calen Calen
1
, Sri Aprianti Tarigan
2*)
, Rosita Rosita
2
, Susanto Susanto
2
, Erina Alimin
3
1
Sekolah Tinggi Akuntansi dan Manajemen Indonesia, Indonesia
2
Institut Bisnis InformasiTeknologi dan Bisnis, Medan, Indonesia
3
Universitas Pelita Harapan, Medan, Indonesia
Article Info ABSTRACT
Article history:
Received Jun 18
th
, 2021
Revised Jul 06
th
, 2021
Accepted Aug 24
th
, 2021
The purpose of this study is to analyze the relationship between
Transformational Leadership, Leader Member Exchange, Digital
Transformation on Work Innovation Capabilities and Organizational
Citizenship Behavior. In this study using quantitative methods and data
analysis techniques Structural Equation Modeling (SEM) using SmartPLS 3.0
software. This research was conducted the sample units were 390 Micro, Small
& Medium Enterprises (MSMEs). Based on the results of data analysis, it is
concluded that transformational leadership has a significant effect on Work
Innovation Capabilities, transformational leadership has no significant effect
on Organizational Citizenship Behavior, Leader Member Exchange has a
significant effect on Work Innovation Capabilities, Leader Member Exchange
has no significant effect on Organizational Citizenship Behavior, digital
transformation has no significant effect on Work Innovation Capabilities,
digital Transformation has no significant effect on Organizational Citizenship
Behavior, Work Innovation Capabilities have no significant effect on
Organizational Citizenship Behavior, transformational Leadership has no
significant effect on Work Innovation Capabilities through Organizational
Citizenship Behavior, Leader Member Exchange has no significant effect on
Work Innovation Capabilities via Organizational Citizens hip Behavior ,
digital transformation has no significant effect on Work Innovation
Capabilities through Organizational Citizenship Behavior.
Keyword:
Transformational leadership
Leader member exchange
Digital transformation
Work innovation capabilities
Organizational citizenship
Behavior
© 2021 The Authors. Published by IICET.
This is an open access article under the CC BY-NC-SA license
(https://creativecommons.org/licenses/by-nc-sa/4.0)
Corresponding Author:
Sri Aprianti Tarigan,
Institut Bisnis InformasiTeknologi dan Bisnis, Medan
Email: sriapriantitarigan@gmail.com
Introduction
The Covid-19 pandemic has had a negative impact on the sustainability of Indonesia's economic life,
especially for SMEs. Thaha's research (2020) reported that 163,713 MSME actors in the food and beverage
sector were affected by the Covid-19 pandemic. The results of the research report were added to the data from
the Kemenkop MSMEs which reported that 56% of MSME actors experienced a decline in sales, 22% in the
financing aspect, 15% in the aspect of goods distribution, and 4% had difficulty getting raw materials. namely