109 Amity Journal of Training and Development Volume 1 Issue 1 2016 AJTD ADMAA Amity Journal of Training and Development 1(1), (109 - 131) ©2016 ADMAA Does Training Need Analysis Help to Minimize Competency Gap: An Investigation Reshmi Manna & Ankit Singh IBS - Gurgaon, Haryana, India Priyanka Sharma Masamb Electronics Systems (Received: 14/01/2016; Accepted: 26/04/2016) Abstract Business sustainability can be best maintained with competent employees who support and effectively contribute towards achievement of organizational goal. Thus competency gap of employees need immediate intervention through training. This study aims to develop a competency frame work for an operation department of an automobile parts manufacturing company. The competencies were mapped on the basis of skill relevance to perform a specific job in operation. Standard scoring was developed to evaluate four major competencies: behavioral, managerial, functional, and personnel of 37 line employees. The result indicated that there was a wide managerial competency gap and minor gaps in personnel competency. Immediate intervention for competency gap through training of the employees had helped the company to gain its competitiveness in defect-less production and enhancing service quality. The study was focused on a manufacturing unit only, whereas the research approach had huge scope to be implemented in service industries also. The paper is an original piece of study where a unique research approach has been applied to resolve training issues of manufacturing industries. The approach could be used for micro to large organizations. Keywords: Training Need Analysis, Training, Competency Mapping and Competency Gap. JEL Classification: P4, P46 Paper Classification: Research Paper Introduction Employees were always considered to be most important human capital of organization. It was also observed that every organization wanted to be loaded with maximum competent employees so as to achieve its vision and mission and rapid cumulative growth rate (Bennis, 1973; Cameron, 1974). More competent employees mean more productivity. To maintain a good ratio of competent employees, many organizations do hire job-fit talents or train existing employees to make them more competent. Past researches indicated that organization’s investment into training