Volume 3, Issue 1, September 2021 E-ISSN : 2686-522X, P-ISSN : 2686-5211 Available Online: https://dinastipub.org/DIJMS Page 141 DOI: https://doi.org/10.31933/dijms.v3i1 Received: 15 August 2021, Revised: 17 September 2021, Publish: 7 October 2021 IMPROVEMENT OF LOGISTIC COMPANY PERFORMANCE THROUGH PLANNING, TEAM CAPABILITY AND SALES SUPPORT Servita Caroline 1 , Agustinus Hariadi DP 2 1) Department of Management Mercu Buana University, Indonesia, servita.caroline@gmail.com 2) Department of Management Mercu Buana University, Indonesia, agus.hariadi.dp@gmail.com Corresponding Author: First Author Abstract: The purposes of this research are to find out how strong and in what direction planning has an impact on team capabilities, sales support, team capabilities towards company performance, and sales support towards company performance. In this study, the data would be analyzed using the PLS-SEM method at two degrees of confidence which involved all employees at the company where the research was conducted, a total of 70 employee respondents. According to the findings obtained using two levels of confidence, namely the 5% significant test, planning had a positive and insignificant effect on team capability, planning had a positive and significant effect on sales support, team capability had a significant and positive effect on company performance, and sales support had a positive but not significant effect on company performance. Meanwhile, in the 10% significant test, it was found that changes in the planning relationship on team capabilities had a positive and significant effect on sales support. Keywords: Planning, Team Capabilities, Sales Support, Company Performance, Logistics, PLS-SEM. INTRODUCTION Business expansion is directly proportionate to a country's economic growth because as the economies grow, so do the business opportunities. The pace of business development in Indonesia is quite good, as given the recent increase in economic growth, namely 5.06 % in 2018 and 5.07 percent in 2019 (as reported by the Central Statistics Agency in Bisnis.com), although the increase not too significant but still have an effect on the development of existing businesses, one of which is the rampant development of business competition in the field of logistics services. The logistics company at the Bizpark Cakung warehouse area is one of the enterprises that deals with the distribution of goods by land, sea, and air and has been in operation since 2007. Several issues affecting the company's performance have arisen throughout time. This organization has excelled in several areas, including operational activities, customer service administration, and financial management. Delays in the delivery of items that are still found after the deadline are examples of operational problems. As a result of the problems encountered by the logistics company