International Journal of Management, IT & Engineering Vol. 9 Issue 9, September 2019, ISSN: 2249-0558 Impact Factor: 7.119 Journal Homepage: http://www.ijmra.us , Email: editorijmie@gmail.com Double-Blind Peer Reviewed Refereed Open Access International Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A 152 International journal of Management, IT and Engineering http://www.ijmra.us , Email: editorijmie@gmail.com Non-Monetary Incentives: Nexus between Employees Motivation and Job Performance at Selected Hotels in Ghana Eric Ohemeng Sarpong  Shao Yun-Fei  Cephas P.K Coffie  Abstract In the era of steep competition in the hospitality industry of Ghana, job performance is central to the ability of hotels to attract and maintain customers, achieve set-up targets and also survive the competitive market. With theories and studies pinpointing to the role of motivation in employees’ job performance, our study assesses non-monetary incentives role in employees’ performance at selected hotels in Ghana. Using a sample of 172 respondents and response rate of 78.7% from 68 selected hotels in Ghana, we analyze for the multiplicative effect of employees’ characteristics, tangible non-monetary incentives, and Social non-monetary incentives and, job- related non-monetary incentives on employee job performance using a hierarchical logistic model. The findings show that the probability of employees to improve job performance is higher for male, younger, more educated and employees with few duration of working years at the hotels. Further, the hierarchical logistic regression models show that tangible non- monetary incentives, social non-monetary incentives and, job-related non- monetary incentives altogether has an impact on the probability of employees to improve their job performance. Our results provide valuable insight into non-monetary incentives and employee job performance in hotels and could be extended to the hospitality industry in general. Keywords: Non-monetary; Incentives; Job performance; Hospitality; Employees. Copyright © 2019 International Journals of Multidisciplinary Research Academy. All rights reserved. Author correspondence: Eric Ohemeng Sarpong, Doctorate Program, Management Engineering University of Electronic Science and Technology of China Email: eric@std.uestc.edu.cn  Doctorate Program, University of Electronic Science and Technology of China  Professor, School of management and Economics, University of Economics Science and Technology of China ***Doctorate Program, University of Electronic Science and Technology of China