Review of Economics and Development Studies, Vol. 7 (1) 2021, 51-61
51
Turnover Intentions and its Drivers: A Study of Banking Sector
Malka Liaquat
a
, Mohsin Ali
b
, Aisha Khursheed
c
, Qurat ul Ain
d
a
Assistant Professor, Institute of Management Science, The Women University, Multan, Pakistan
Email: malka.liaquat@wum.edu.pk
b
Lecturer, Management Sciences, National University of Modern Languages, Multan, Pakistan
Email: mohsin.ali@numl.edu.pk
c
Lecturer, Business Administration, University of Education, Multan, Pakistan
d
Lecturer, Business Administration, Foundation University Rawalpindi, Pakistan
ARTICLE DETAILS ABSTRACT
History:
Accepted 07 March 2021
Available Online March 2021
The current study aims to explore factors which influence perceptions of
employees and shape their intentions to leave the organization. It
utilizes psychological factors that serve as baseline for turnover
intentions. Data of 404 employees were taken from banking sector and
evaluated through structural equation modeling in AMOS. Results reveal
interesting insights identifying intrinsic rewards as significant factor in
countering the turnover intentions whereas, justice perception and
organizational support do not play direct role in shaping employees
perceptions. Results carry managerial and practical guidelines that can
be useful for organizations for creating a strategic taskforce.
© 2021 The authors. Published by SPCRD Global Publishing. This is an
open access article under the Creative Commons Attribution-
NonCommercial 4.0
Keywords:
Intrinsic Rewards, Psychological
Contract, Informational justice,
Perceived Organizational
Support, Turnover Intentions
JEL Classification:
J32, J39, D63, D23, D29
DOI: 10.47067/reads.v7i1.321
Corresponding author’s email address: malka.liaquat@wum.edu.pk
1. Introduction
(Devi and Pojitha, 2012) state that organizations use its human resource as an important tool to
compete and win from its competitors. According to Becker & Gerhart (1996), organization is about not
only technology, infrastructure or machinery rather it is about its people, such strategic assets are not
easily tradeable, and organizations should be conscious towards these resources as they limited and not
conveniently accessible. (Budhwar & Debrah, 2009) identified that remarkable progress has been made
in the realm of human resource; however, it still faces different challenges in different economies and
needs to be explored.
(Santhanam, Kamalanabhan, Dyaram, & Ziegler, 2017) state how employees attitude is reflected
towards its organizations comes through its subjective assessment of its organization. If an employee
perceive the organization is not supporting not being fair in its processes can built a negative feeling