International Journal of Scientific and Research Publications, Volume 8, Issue 12, December 2018 320 ISSN 2250-3153 http://dx.doi.org/10.29322/IJSRP.8.12.2018.p8443 www.ijsrp.org The Effect of Organizational Culture and Job Satisfaction on Organizational Commitments and the Implementation on Organizational Citizenship Behavior in Employees of Pt. Bali Towerindo Sentra Tbk Anggi Patra, M. Havidz Aima Fakulty of Ekonomi & Business, Unviversitas Mercubuana DOI: 10.29322/IJSRP.8.12.2018.p8443 http://dx.doi.org/10.29322/IJSRP.8.12.2018.p8443 Abstract- The purpose of this study is to understand and describe the impact of organization culture and job satisfaction on organizational commitment, and its implementation on organizational citizenship behavior (OCB) for employees of PT. Bali Towerindo Sentra Tbk. This research is an explanatory survey quantitative research. Data were analyzed by the method of Structural Equation Modeling (SEM), and processed using SmartPLS 3.2.7. The data used a questionnaire, with the number of respondents as much as 135 peoples. The results of this study indicate that: 1) organizational culture has a positive and significant effect on organizational commitment to OCB, (2) job satisfaction has a positive and significant effect on organizational commitment but does not have a direct effect on OCB, (3) organizational commitment has a positive and significant effect on OCB, (4) organizational culture and job satisfaction simultaneously effect organizational commitment and (5) organizational culture, job satisfaction and organizational commitment have a simultaneous effect on OCB. Index Terms- Organization Culture,Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior (OCB I. INTRODUCTION n the current era of globalization, advances in science and technology cannot be avoided. In order to face these challenges, the quality of human resources are needed. Within the existence quality of human resources, it is expected to contribute well to the company, and not only do the work as long as the responsibility or in-role behavior but extra-role behavior as well. The extra-roles behaviour in organizations is also known as Organizational Citizenship Behavior (OCB). Organizational Citizenship Behavior is a behavior which bryond the job description that has been determined by the company, but has a good impact to the company, so it can be said that OCB is the ability and behavior of employees in carrying out their duties at work whose contributions exceed expectations. In accordance with its vision of "Being the largest Telecommunication and Multimedia Infrastructure Company in Indonesia", Balitower requires an employee who are not only competent, but have high organizational commitment and can implement OCB) as well. This is aiming for competing in the telecommunications industry which is currently very competitive. Based on the writter's data and observations, one of the problems that appears to Balitower employees is Organizational Citizenship Behavior, which relates to employee compliance with regulations, procedures and regulations. Based on the employee attendance data in 2017 that the average number of late Balitower employees is 12%. In addition there are several employees who do some activities during work hours for activities which has no relation to the main work, such as smoking, drinking coffee outside the office. This shows that there are employees who still do not use work time effectively. Further, the survey was conducted on 20 employees to find out the factors that triggered the low figures of OCB. The result is 60% are unwilling to be asked to replace the work of friends who are unable to attend, related to organizational culture as much as 65% do not know the company's Vision and Mission, related to the job satisfaction, 60% of employees are not satisfied with their compensation received. Furthermore, related to organizational commitment, the 2017 turnover data obtained is an average of 13.29%. From the description above, the researcher interested in conducting the research on "The Effect of Organizational Culture and Job Satisfaction on Organizational Commitment, and its implementation on Organizational Citizenship Behavior (OCB)". The purpose of this study is to find out and explain: (1) the effect of organizational culture on organizational commitment, (2) the effect of job satisfaction on organizational commitment, (3) the effect of organizational culture and job satisfaction on organizational commitment. (4) the effect of organizational culture on OCB, (5) the effect of job satisfaction on OCB (6) the effect of organizational commitment on OCB, (7) the influence of organizational culture, job satisfaction and organizational commitment on OCB (OCB) . I