Storyboarding for Meetro: A Smart Navigation Application System for Commuter Line in Jabodetabek Sevenpri Candra School of Business Management Bina Nusantara University Jakarta 11480, Indonesia e-mail: seven@binus.ac.id Zelda Soraya School of Business Management Bina Nusantara University Jakarta 11480, Indonesia e-mail: seven@binus.ac.id Rudy School of Information Systems Bina Nusantara University Jakarta 11480, Indonesia e-mail: rudy@binus.edu even@binus.ac.id Abstract—Transportation has been long part of people life, especially for the urban. The transportation need not only applied for the local, Jakarta as a capital city must be full of foreigner either for business purpose or others, and they are need a public transportation as well. Commuter Line Jabodetabek is the most preferable public transportation to avoid Jakarta’s traffic. The idea is to create a mobile application system which could easily help Commuter Line Jabodetabek user to get the information about timetable schedule, arrange the route and transit information and find how to reach the destination as well as how long to get there and how much does it cost, and visualize the route in easy-to- understand format. The application system is analyzed and designed with mobile application development approach and the application development with cloud computing provided by Application Craft, and the result of this study is prototype application design with cross-platform based. (Abstract) Keywords—commuter line; transportation; information; mobile application; (key words) I. INTRODUCTION In developed countries, the road based transportation systems become the government focus to develop the infrastructure. Jabodetabek (Jakarta, Bogor, Depok, Tangerang and Bekasi) is a region that consists of DKI Jakarta Province, the capital city of Republic of Indonesia, and there are 7 other regions such as Bogor City, Depok City, Tangerang City, and Bekasi City that surrounds Jakarta, as hinterland. According to [1], Figure 1 shows that there is increment in commuter traffic from Jakarta Metropolitan Area to DKI Jakarta from 2002 to 2010 about 1.5 times. But the high demands of commuter line Jabodetabek transport are not balanced with the high level of service. But the high demands of commuter line Jabodetabek transport are not balanced with the high level of service. Proven by JICA’s research based on Journey experience index that shows Jakarta as the city with the lowest rate of commuter satisfaction for public transportation in major Asian cities (See Figure 2). Based on the underlying reasons, this study is devoted to the establishment of an idea to create such a mobile application (with cross-platform based and business model as a differentiation tool in business environment) which purpose is to assist Commuter Line Jabodetabek users with their commuter activities. This application system could easily provide the information about timetable, departure time, and the way on how to reach the destination station, how long and how much does it cost to get there, including the transit information with the visualization of the routes in a simple and easy-to-understand format (using map routes or highlight lists). The proposed application system is expected to help commuter line Jabodetabek user to get the information about timetable and help to plan the departure time to minimize the waiting time at the station, and the most important thing is to create the environment of using public transportation handled nicely, instead of making it a stressful experience. Figure 1. Increment of Commuter Traffic Trip Source: [2] Figure 2. Commuter Satisfaction of Public Transport in Major Asian Cities Source: [1] 304 2017 3rd International Conference on Information Management 978-1-5090-6306-2/17/$31.00 ©2017 IEEE