573
© Schattauer 2016
Users’ attitudes towards personal
health records
A cross-sectional pilot study
Peyman Azad Khaneghah
1
; Antonio Miguel-Cruz
1,3
; Pamela Bentley
2
; Lili Liu
1
; Eleni Stroulia
4
; Martin Ferguson-Pell
2
1
Department of Occupational Therapy, University of Alberta, Edmonton, Canada;
2
Faculty of Rehabilitation Medicine, University of Alberta, Edmonton, Canada;
3
School of Medicine and Health Sciences, Universidad del Rosario, Bogota, Colombia;
4
Department of Computing Science, Faculty of Science, University of Alberta, Edmonton, Canada
Keywords
Chronic disease, diabetes mellitus, personal health records
Summary
Background: Prevention and management of chronic conditions is a priority for many healthcare
systems. Personal health records have been suggested to facilitate implementation of chronic care
programs. However, patients’ attitude towards personal health records (PHRs) can significantly af-
fect the adoption rates and use of PHRs.
Objectives: to evaluate the attitude of patients with Type II diabetes towards using a PHR to man-
age their condition.
Methods: We used a cross-sectional exploratory pilot study. Fifty-four (54) patients used a PHR to
monitor and record their blood glucose levels, diet, and activities for 30 days, and to communicate
with their clinicians. At the end of the study, patients responded to a survey based on three con-
structs borrowed from different technology acceptance frameworks: relative advantage, job fit, and
perceived usefulness. A multivariate predictive model was formed using partial least squaring tech-
nique (PLS) and the effect of each construct on the patients’ attitude towards system use was
evaluated. Patients also participated in a semi-structured interview.
Results: We found a significant positive correlation between job fit and attitude (JF → ATT =
+0.318, p<0.01). There was no statistical evidence of any moderating or mediating effect of other
main constructs or any of the confounding factors (i.e., age, gender, time after diagnosed) on atti-
tude.
Conclusion: The attitude of patients towards using PHR in management of their diabetes was posi-
tive. Their attitude was mainly influenced by the extent to which the system helped them better
perform activities and self-manage their condition.
Correspondence to:
Martin Ferguson-Pell,
Faculty of Rehabilitation medicine,
University of Alberta,
2–545 Edmonton Clinic Health Academy,
Edmonton, Alberta, Canada, T6G 1C9,
Telephone: 1–780–492–4383
Email: Martin.ferguson-pell@ualberta.ca
Appl Clin Inform 2016; 7: 573–586
http://dx.doi.org/10.4338/ACI-2015-12-RA-0180
received: January 6, 2016
accepted: April 11, 2016
published: June 22, 2016
Citation: Azad Khaneghah P, Miguel-Cruz A, Bentley P,
Liu L, Stroulia E, Ferguson-Pell M. Users’ attitudes to-
wards personal health records: A cross-sectional pilot
study Appl Clin Inform 2016; 7: 573–586
http://dx.doi.org/10.4338/ACI-2015-12-RA-0180
Research Article
P Azad Khaneghah et al.: Users’ attitudes towards PHR