Hindawi Publishing Corporation Mathematical Problems in Engineering Volume 2012, Article ID 827193, 24 pages doi:10.1155/2012/827193 Research Article Evaluating the Performance of Taiwan Homestay Using Analytic Network Process Yi-Chung Hu, Jen-Hung Wang, and Ru-Yu Wang Department of Business Administration, Chung Yuan Christian University, 200 Chung Pei Road, Chungli 32023, Taiwan Correspondence should be addressed to Jen-Hung Wang, doraemonponpon@hotmail.com Received 24 February 2012; Revised 20 April 2012; Accepted 21 April 2012 Academic Editor: Jung-Fa Tsai Copyright q 2012 Yi-Chung Hu et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Homestay industry in Taiwan is not only thriving, but also its operation is moving gradually toward elaboration strategy and in a specialized-operation manner these years. Nevertheless, the evaluation frameworks of the earlier studies were sporadically constructed from an overall perspective of homestays. Moreover, the functions, operational model, and natures of homestays are dissimilar to those of hotels; therefore, if the evaluation criteria of homestays employ the ones of hotels, it would appear to be incoherent and incompatible. This study has accordingly developed and constructed a set of evaluation indicators tailor-made for homestay sector through discussion of literatures and interviewing experts so that the evaluation framework would be more comprehensive and more practical. In the process of interviewing experts, it was discovered that dependences lay on the aspects and criteria. Consequently, this research chose the ANP analytic network process to get the weights and, further, to acquire the homestay business performance through fuzzy theory. The result reveals, as regards key aspects, homestay proprietors and customer groups both weight the surroundings of the building and features, service quality, operation, and management most. In respect to overall homestay performance, customer groups consider it has reached the satisfactory level. 1. Introduction The growing work pressure has made travelling as the best way to relieve stress in a society pursuing high efficiency 1. In the wake of increased incomes, better living, change of traditional values, and convenient traffic network as well as more leisure time, the demand of recreational activities are swelling in Taiwan. Recreational activities and tourism has steadily become part of modern life 2, which has driven a multiaspect development of Taiwan domestic tourism and recreational market. The most considerable development and evolvement lie in the accommodation business at tourism attractions, also known as homestay 3. Homestays are the best Taiwan promoters. If any tourists from all over the