Sociology of tribalism for inclusive
corporate social responsibility
communication in Nigeria
Fatai Olawale Ismail
National Agricultural Extension and Research Liaison Services,
Ahmadu Bello University, Zaria, Nigeria, and
Joseph Adepoju Tejumaiye
Department of Mass Communication, Faculty of Social Sciences, University of Lagos,
Lagos, Nigeria
Abstract
Purpose – The purpose of this study is to deconstruct the term “tribalism” for its application to foster context
and industry-based corporate social responsibility (CSR) communication system in Nigeria.
Design/methodology/approach – This research used both the qualitative and quantitative research
methods of data collection; it is an in-depth survey with multiple data collection settings.
Findings – (1) There is a pattern of CSR communication across the three industries sampled. (2) CSR across
three industrial sectors is much about “donation” and “gift”. (3) CSR functions are now in a stand-alone
corporate communication department. (4) CSR communication lacks the participatory mechanism to really
involve the host communities’ concerns. (5) Across the four organizations, CSR communication is often as
financial or annual reports. (6) There is a general feeling and understanding that CSR and corporate
communication in corporate organizations in n Nigeria require a more participatory mechanism. (7) CSR policy
in Nigeria is till much of legal enforcement and efforts to have a national CSR commission has gone beyond
legislation process.
Research limitations/implications – This research was only able to collect data from four selected
organizations representing just three industrial sectors (freight-forward, banking/finance and insurance) in
Nigeria. There was no external funding to capture more organizations.
Practical implications – The first implication of the findings of this study is that, for the practice of CSR and
communication by corporate organizations in Nigeria, the system is much a top-down and non-participatory. This
means host communities and other stakeholders do not have considerable participation in the organization’s CSR
and communication process. The companies in this study select or budget for CSR interventions they consider
valuable to communities in most cases. This pattern of CSR operation cuts across the four selected organizations
in this study. Thus, it could be argued that this pattern is an industrial/national phenomenon because all the
respondents indicated that their organizations operate CSR based on what other related companies do in Nigeria.
Second, the fact that CSR and communication by corporate organizations in Nigeria are regulatory influenced
means many organizations may try to evade CSR activities by not budgeting for it.
Social implications – Meanwhile, in this study, deconstructing the evolutionary perspective which sees tribe
as a primitive form of organization and relation characterized by the absence of a centralized collaborative
system, it is argued that tribalism can catalyze systemic participation and oneness. In line with this perspective,
tribal corporate organizations in Nigeria would model an alliance for CSR and communication system on
proximity of operational context, that is, Nigeria. Being part of a tribe, corporate organizations as against the
public ones will represent an identity reference for social corporate communication in Nigeria.
Originality/value – Despite the theoretical problematic issues raised by the notion of tribe, it is deconstructed
in this study to define modes of social organization, and it reflects native perceptions of a changing collective
identity. Thus, it is also argued in this study, that there will be an increase in works on tribalism in organization
communication and CSR in Nigeria as emerging business and global market will continue to shape the
operation environment.
Keywords Tribalism, Communication, Corporate, Social, Responsibility and organizations
Paper type Research paper
Introduction
There is an assumption that corporate organizations that observe promote corporate social
responsibility (CSR) and report the same are doing a great thing. CSR communication has
Sociology of
tribalism for
inclusive CSR
The current issue and full text archive of this journal is available on Emerald Insight at:
https://www.emerald.com/insight/1356-3289.htm
Received 2 March 2021
Revised 19 July 2021
5 October 2021
Accepted 12 November 2021
Corporate Communications: An
International Journal
© Emerald Publishing Limited
1356-3289
DOI 10.1108/CCIJ-03-2021-0028