Original Research
The significance of digital citizenship in the well-
being of older migrants
A. Millard
a,*
, L. Baldassar
a
, R. Wilding
b
a
Discipline of Anthropology and Sociology, The University of Western Australia, Australia
b
Department of Social Inquiry, La Trobe University, Australia
article info
Article history:
Received 16 June 2017
Received in revised form
21 February 2018
Accepted 1 March 2018
Available online xxx
Keywords:
Ageing and migration
Local and distant care networks
Information and communication
technologies
Digital citizenship/digital literacy
Social learning systems
Communities of practice
abstract
Objectives: To understand the increasingly important role of digital citizenship (the ability
to participate in society online) in supporting the well-being of ageing migrants.
Study design: Participant observation, social network mapping, ethnographic and life-
history interviews.
Methods: Fifteen in-depth case studies examined the role of online participation in fostering
the well-being and care of older migrants in Perth, Western Australia. Participants are
members of an ‘internet caf e’ that facilitates their shared development of Internet skills.
The case studies are derived from ethnographic research conducted between July and
October 2016.
Results: Older peoples' maintenance of support networks and social engagement, and their
access to healthcare services, can be enhanced when they are motivated to increase their
digital literacy (the ability to use the Internet for information and communication) through
appropriate educational, technological, infrastructure and social support. This support is
likely to be more effective when developed through social learning systems that create
communities of practice. Improving digital literacy has special implications for the well-
being of older migrants because it can enhance their ability to exchange emotional sup-
port across distance.
Conclusions: Digital literacy for older migrants can dramatically increase their ability to
maintain and expand dispersed networks of support. Effective implementation of afford-
able and age-inclusive information and communication technology (ITC) infrastructure
requires integrated support that connects individuals and their homes with social learning
systems to ensure that participation continues as mobility declines. As health information
and social engagement are increasingly delivered through online platforms, supporting the
digital citizenship of older people is becoming an important equity issue.
© 2018 The Royal Society for Public Health. Published by Elsevier Ltd. All rights reserved.
* Corresponding author.
E-mail address: adele.millard@bigpond.com (A. Millard).
Available online at www.sciencedirect.com
Public Health
journal homepage: www.elsevier.com/puhe
public health xxx (2018) 1 e5
https://doi.org/10.1016/j.puhe.2018.03.005
0033-3506/© 2018 The Royal Society for Public Health. Published by Elsevier Ltd. All rights reserved.
Please cite this article in press as: Millard A, et al., The significance of digital citizenship in the well-being of older migrants, Public
Health (2018), https://doi.org/10.1016/j.puhe.2018.03.005