BUSTECH 2012 The Second International Conference on Business Intelligence and Technology ISBN: 978-1-61208-223-3 July 22-27, 2012 Nice, France BUSTECH 2012 Editors Malgorzata Pankowska, University of Economics – Katowice, Poland Petre Dini, Concordia University - Montreal, Canada / China Space Agency Center - Beijing, China 1 / 79