Citation: Firdaniza, F.; Ruchjana,
B.N.; Chaerani, D.; Radianti, J.
Information Diffusion Model in
Twitter: A Systematic Literature
Review. Information 2022, 13, 13.
https://doi.org/10.3390/
info13010013
Academic Editor: Arkaitz Zubiaga
Received: 4 December 2021
Accepted: 24 December 2021
Published: 28 December 2021
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information
Review
Information Diffusion Model in Twitter: A Systematic
Literature Review
Firdaniza Firdaniza
1,
* , Budi Nurani Ruchjana
1
, Diah Chaerani
1
and Jaziar Radianti
2
1
Department of Mathematics, Universitas Padjadjaran, Sumedang 45363, Indonesia;
budi.nurani@unpad.ac.id (B.N.R.); d.chaerani@unpad.ac.id (D.C.)
2
Department of Information Systems, University of Agder, 4630 Kristiansand, Norway; jaziar.radianti@uia.no
* Correspondence: firdaniza@unpad.ac.id
Abstract: Information diffusion, information spread, and influencers are important concepts in
many studies on social media, especially Twitter analytics. However, literature overviews on the
information diffusion of Twitter analytics are sparse, especially on the use of continuous time
Markov chain (CTMC). This paper examines the following topics: (1) the purposes of studies about
information diffusion on Twitter, (2) the methods adopted to model information diffusion on Twitter,
(3) the metrics applied, and (4) measures used to determine influencer rankings. We employed a
systematic literature review (SLR) to explore the studies related to information diffusion on Twitter
extracted from four digital libraries. In this paper, a two-stage analysis was conducted. First, we
implemented a bibliometric analysis using VOSviewer and R-bibliometrix software. This approach
was applied to select 204 papers after conducting a duplication check and assessing the inclusion–
exclusion criteria. At this stage, we mapped the authors’ collaborative networks/collaborators and
the evolution of research themes. Second, we analyzed the gap in research themes on the application
of CTMC information diffusion on Twitter. Further filtering criteria were applied, and 34 papers
were analyzed to identify the research objectives, methods, metrics, and measures used by each
researcher. Nonhomogeneous CTMC has never been used in Twitter information diffusion modeling.
This finding motivates us to further study nonhomogeneous CTMC as a modeling approach for
Twitter information diffusion.
Keywords: information diffusion; social media; Twitter; systematic literature review; bibliometric;
continuous time Markov chain
1. Introduction
Social media such as blogs, forums, chat applications, and social networking are
platforms for online interactions regardless of a user’s physical location [1] and have
become integrated into daily life. Twitter is a growing microblog that allows users to
send text messages composed of up to 280 characters [2]. User activities on social media
have been subjected to data collection and monitoring and are considered meaningful
data sources for various public and private organizations, including in the industry and
academia. The largest use of social media data comes from microblogs, as much as 46% [1].
Twitter data can be used in a remarkably diverse number of research studies, such as
sentiment analyses [3,4], text analyses [5–8], opinion analyses [9,10], as well as analyses of
influence or information diffusion [11–14].
Studies of information diffusion on Twitter are important as it is a topic that continues
to attract researchers’ attention and is a subject useful for scrutinization and various
advanced analyses. Information diffusion is defined as the process of information travelling
from a sender to a set of receivers through a carrier. In the case of Twitter, the sender is the
user who posted the tweet, the carrier is the tweet that was posted, and the recipients are
followers of the user who posted the tweet [15].
Information 2022, 13, 13. https://doi.org/10.3390/info13010013 https://www.mdpi.com/journal/information