Evaluation
2016, Vol. 22(2) 168–189
© The Author(s) 2016
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DOI: 10.1177/1356389016638752
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Evaluation units as knowledge
brokers: Testing and calibrating
an innovative framework
Karol Olejniczak
Centre for European Regional and Local Studies (EUROREG), University of Warsaw, Poland
Estelle Raimondo
George Washington University, USA
Tomasz Kupiec
EGO s.c. – Evaluation for Government Organizations, Poland
Abstract
Evaluation units, located within public institutions, are important actors responsible for the
production and dissemination of evaluative knowledge in complex programming and institutional
settings. The current evaluation literature does not adequately explain their role in fostering
better evaluation use. The article offers an empirically tested framework for the analysis of
the role of evaluation units as knowledge brokers. It is based on a systematic, interdisciplinary
literature review and empirical research on evaluation units in Poland within the context of the
European Union Cohesion Policy, with complementary evidence from the US federal government
and international organizations. In the proposed framework, evaluation units are to perform six
types of brokering activities: identifying knowledge users’ needs, acquiring credible knowledge,
feeding it to users, building networks between producers and users, accumulating knowledge
over time and promoting an evidence-based culture. This framework transforms evaluation units
from mere buyers of expertise and producers of isolated reports into animators of reflexive
social learning that steer streams of knowledge to decision makers.
Keywords
evaluation use, evidence-based policies, knowledge broker, know–do gap, organizational learning
Corresponding author:
Karol Olejniczak, Centre for European Regional and Local Studies (EUROREG), University of Warsaw, Krakowskie
Przedmiescie 30, 00-927 Warsaw Poland.
Email: k.olejniczak@uw.edu.pl
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