J. Basic. Appl. Sci. Res., 4(12)71-85, 2014
© 2014, TextRoad Publication
ISSN 2090-4304
Journal of Basic and Applied
Scientific Research
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*Corresponding Author: Mubashir Ahmad, Lecturer in Northern University Nowshera Pakistan.
Email: urmubasherahmad@yahoo.com
High Involvement Management and Employees Performance
Mediating Role of Job Satisfaction
Mubashir Ahmad
1
, Naveed Shahzad
2
, Abdul Waheed
3
, Muddassar Khan
4
1,3,4
Lecturer in Northern University Nowshera Pakistan
2
Ms. Student in Northern University Nowshera Pakistan
Received: September 16, 2014
Accepted: November 14, 2014
ABSTRACT
The purpose of this study was to augment the existing literature on the relationship between high involvement
management and Employee job performance with the mediating effect of job satisfaction in the banking sector.
Based on the available literature a conceptual framework was designed to study the relationship. The conceptual
framework is composed on independent variable high involvement management practices, dependent variable
employee performance and the mediating variable job satisfaction. Adopted questionnaires for measuring High
Involvement Management, Job Satisfaction and Individual Employee Job Performance respectively were used to
collect the data. Overall the response rate was 71.3%. Correlation analysis, simple linear regression and step wise
regression were used to test out the hypotheses. Results obtained were consistent with the previous research studies
conducted i.e. there was a strong association of high involvement management with employees performance and
similarly job satisfaction was having significant relationship with employee performance. Similarly from the
regression analysis the effect of independent variable was found significant on mediator as well as dependent
variable. Moreover full mediation was predicted from stepwise regression.
The study has investigated the relationship as well as the level of employees performance, job satisfaction and high
involvement management practices was calculated which shows the current performance of the organization, hence
this research study can be used as a guide, for the management of the banking sector, to utilize its findings in order
to stress the problems of employees and increase their productivity.
KEY WORDS: performance management, job satisfaction, High involvement management
1. INTRODUCTION
In current era of globalization business environment become more complex and competitive for survival. This
complication is due to the rapid change in technology, high competition, demand from potential customer for
innovative products and services. The present business ecosphere of prompt changes and innovation has enhanced
the importance of Human resource in organizations. This innovative environment forced much organization to gauge
how human resources (HR) add value to their effectiveness. In the resource-based view of the firm, investment in
high-performance or high-involvement work practices are thought to develop distinct capabilities in employees,
leading to superior firm performance (Barney, 1991; Barney & Wright, 1998; Lawler, 1992; Pfeiffer, 1998).
High involvement work practice or employee engagement a critical success factors for the organizations from
last decades. Many academicians and researchers are concerned to analyze the characteristics of “High involvement
management” and its impact on the employee performance. High involvement practice or employee engagement is
an emergent concept in Strategic Human Resource Management (SHRM) and originated in 19
th
century. Lean
production model and total quality management (TQM) are the most important management philosophies, burn the
concept of High involvement or employee engagement and its significance on the employee performance and then
organizational overall performance. The philosophy of involvement is empowerment and autonomy of employees.
High involvement is a set of innovative practices usually includes, job rotation, self-managed teams, highly
encouraged in problem solving and decision making, information sharing, open discussion between employee and
employer, active involvement in decision making and reward system.
Recent literature suggests that positive beliefs and attitude can be developed by high-involvement work
practice, and it directly associated with employee engagement. The employee engagement contains three interrelated
components: a cognitive, emotional and behavioral component. The cognitive approach of employee engagement
defines employee’s beliefs about the organizations, its higher management and working environment. Emotional
components focused the employee’s perceptions about the three factors, whether they have positive or negative
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