How to cite: Putro. S.S & Sugeng Santoso (2022) Conceptual Design of Quality Management Digitalization for FMCG Industry. Syntax Literate: Jurnal Ilmiah Indonesia, 7(1). http://dx.doi.org/10.36418/ Syntax- Literate.v7i1.1862 E-ISSN: 2548-1398 Published by: Ridwan Institute Syntax Literate: Jurnal Ilmiah Indonesia p–ISSN: 2541-0849 e-ISSN: 2548-1398 Vol. 7, No. 1, Januari 2022 CONCEPTUAL DESIGN OF QUALITY MANAGEMENT DIGITALIZATION FOR FMCG INDUSTRY Septian Sugestyo Putro, Sugeng Santoso Universitas Mercu Buana (UMB) Jakarta, Indonesia Email: septiankuliahlagi@gmail.com, sugeng.santoso@mercubuana.ac.id Abstract Industry 4.0 era encourage FMCG manufacture industries in Indonesia to continuously innovating through digital technology adoption in their process, including quality management. Quality management digitalization in manufacture industry in Indonesia is now at the level of leaving paperwork documentation and analog communication in quality control; and have started to adopt computerized database and analysis. The absent of national software provider and academic study focusing on quality management digitalization concept has become an obstacle for Indonesia to evolve in Industry 4.0 era. This paper intended to provide conceptual design of integrated quality management digitalization to support FMCG industries in effective decision making and compliance to quality control plan; and to stimulate national software provide to develop digitalized quality management program. Keywords: Digitalization; quality management; FMCG; industry 4.0; concept Received: 2021-12-20; Accepted: 2022-01-05; Published: 2022-01-15 Introduction Manufacturing industry in Indonesia has become one business sector that that directly impacted by Covid-19 pandemic in its capability of slowing down global economic activities. The industrial practitioners must deliver the best they can do for their organization to survive in the hard moment, with exploring any strategic management possibility in order to prevent them getting involved onto worsened crisis. One of the possible strategies is to make sure the product delivered to market have fulfill the standard quality requirement.