INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME 9, ISSUE 08, AUGUST 2020 ISSN 2277-8616
9
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Auditor Performance From The Perspective Of
Emotional Intelligence And Spiritual Intelligence
At The Office Of The Financial And Development
Supervisory Agency (BPKP) Of The North
Sumatra Representative
Henny Zurika Lubis, Sulaiman Effendi, Dahlena Sari Marbun, Muhammad Fitri Rahmadana
Abstract: This study aims to examine the effect of emotional intelligence and spiritual intelligence of auditors on the North Sumatra BPKP office. The
research approach used is the Associative Approach. Measurement of emotional and spiritual intelligence on performance uses instruments adopted
from Cooper and Sawaf (1998), while spiritual intelligence is adopted from Khawari (2000). The analytical tool used in this study is Path Analysis, which
is used to determine the effect of emotional intelligence and spiritual intelligence both directly and indirectly on auditor performance. The analysis shows
that the emotional intelligence and spiritual intelligence of auditors directly affect the performance of auditors both jointly and partially. However,
emotional intelligence contributes and has a greater influence on auditor performance compared to auditor's spiritual intelligence. Indirectly emotional
intelligence also affects the performance of auditors through spiritual intelligence.
Index Terms: Emotional Intelligence, Spiritual Intelligence, Auditor Performance, and Path Analysis.
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1. INTRODUCTION
The role of the Internal Audit Judgment in making all decisions
on the results of the audit is very important. One of the roles of
the Internal Audit Judgment is to provide an independent and
objective assessment in making an organization's decision to
examine, assess and evaluate internal control (Hiro, 2006).
Internal Audit Judgment runs well and correctly when the
Auditor has leadership and has strong principles on his
emotional and spiritual intelligence. By expressing all the
potential possessed by an auditor, it will be able to show
optimal performance. This will occur if someone can
harmonize between emotions, feelings and the brain. Scandal
and manipulation are actions that would not be carried out by
an auditor who has the right spiritual intelligence. Spiritual
intelligence is the basic foundation of one's intelligence in
carrying out an action to determine one's attitude in an agency
in providing opinions, judgments and making decisions
(Goleman, 2001). Doe and Walch (2001), revealed that
spirituality is the basis for the growth of self-esteem, values,
morals, and sense of belonging, giving direction and meaning
to our lives of beliefs about non-physical forces greater than
human self-strength. Someone who has high spiritual
intelligence (SQ) is a person who has strong principles and
vision, is able to interpret every aspect of life and is able to
manage and endure hardships and pain. SQ is an intelligence
that we use not only to find out existing values, but also to
creatively find new values. We use SQ to achieve more
complete self-development because we have the potential and
shape a character through a combination of experience and
vision, the tension between what we really do and the bigger
and better things we might do. Spiritual intelligence arises
because of the debate about IQ and EQ; therefore the term
arises because IQ and EQ are seen as only contributing some
of the determinants of one's success in the life of Hoffman
(2002). There are other factors that play a role, namely
spiritual intelligence, which emphasizes more on the meaning
of life and is not just limited to religious emphasis. To deal with
performance problems, company management needs to know
the factors that affect employee performance. If these factors
are known, it will be easier for companies to find the right
strategy in solving the problem. One way to overcome the
problem is through employee training and development.
Zohar and Marshall (2007), defines spiritual intelligence as
intelligence to place and solve problems of meaning and
value, namely intelligence to place human behavior and life in
the context of a broader and richer meaning, intelligence to
judge that one's actions or way of life are more meaningful
than with others. Spiritual intelligence teaches the auditor to
express and give meaning to each of his actions; the spiritual
intelligence possessed by each auditor is related to the human
psyche to know what is good and what is bad (Zohar, Danah,
& Ian M, 2000). The auditor always tells the truth in the results
of his audit, the nature of openness of an auditor in carrying
out the task of being able to maintain the quality of Internal
Audit Judgment. The influence of spiritual intelligence with
audit judgment is because spiritual intelligence teaches us to
express and give meaning to each of his actions. Not
influenced by conflicts of interest or certain groups. Spiritual
intelligence scale items in this study were arranged based on
aspects of spiritual intelligence divided into 9 aspects, namely:
the ability to be flexible, a high level of self-awareness, the
ability to deal with and utilize suffering, the ability to deal with
and overcome pain, quality of life inspired by vision and
values, reluctance to cause unnecessary losses, the tendency
to see the interrelationships between things, the real tendency
to ask questions for answers that are fundamental and have
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Henny Zurika Lubis, University of Muhammadiyah Sumatera Utara,
Indonesia, E-mail: hennyzurika@umsu.ac.id
Sulaiman Effendi, University of Muhammadiyah Sumatera Utara,
Indonesia, E-mail: sulaimaneffendi@umsu.ac.id
Dahlena Sari Marbun, Universitas Islam Sumatera Utara, Indonesia,
E-mail: dahlena.sarimarbun@fkip.uisu.ac.id
Muhammad Fitri Rahmadana, Faculty of Economic, Universitas
Negeri Medan; E-mail: mufitra@unimed.ac.id