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Chapter 69
DOI: 10.4018/978-1-4666-7357-1.ch069
Self-Brand Congruity and
Brand Communication
ABSTRACT
Brand communication through advertising plays an important role in developing strong brands in emerg-
ing markets, especially in India. This chapter investigates how ethnocentrism moderates the efects of
advertising adaptation levels (globalization, glocalization, and localization) on Indian consumers’ ad
evaluation and self-brand congruity. It uses self-brand congruity to explain the psychological reasons
behind the Indian consumers’ preferential patterns of the levels of advertising adaptation. A 2 (local
celebrity, global celebrity) x 2 (local verbal cues, global verbal cues) full factorial between-subjects
experiment is set up with 219 Indian consumers. Ethnocentrism is measured at the individual level.
Results show that highly ethnocentric individuals respond more positively (attitude towards the ad and
self-brand congruity) to localization and glocalization advertising strategies compared to a globalization
strategy, while lowly ethnocentric individuals do not respond diferently to these strategies. The practical
and theoretical implications as well as suggestions for further research are discussed.
INTRODUCTION
This chapter reports a study set in India, one of
the largest emerging markets of the world with a
fast growing population of more than 1.2 billion.
India’s constant growth in purchasing power in
recent years (IMF, 2012) indicates the ability of
Indian consumers to purchase a whole new variety
of products. Euromonitor International (2010)
forecasts that India will be one of the best perform-
ing emerging economies in 2020 with annual real
GDP projected to grow by 7.1%. This makes India
an attractive market for multinational companies.
The Indian market is culturally and socio-eco-
nomically diversified (Kumar, 2007). Developing
and preserving a strong brand in a diverse market
Mahdi Rajabi
University of Antwerp, Belgium
Nathalie Dens
University of Antwerp, Belgium
Patrick De Pelsmacker
University of Antwerp, Belgium & Ghent University, Belgium