Anung Andi H, et. al. International Journal of Engineering Research and Applications www.ijera.com ISSN: 2248-9622, Vol. 12, Issue 4, (Series-I) April 2022, pp. 21-26 www.ijera.com DOI: 10.9790/9622-1204012126 21 | Page Design Of Information System Of Xyz Hospital Of Palangkaraya City By Using Sois Approach To Increase The Value Of Usability Anung Andi H *, Hari Purnomo** *( Industrial Technology Faculty, Islamic University of Indonesia, Yogyakarta, Indonesia) ** (Industrial Technology Faculty, Islamic University of Indonesia, Yogyakarta, Indonesia) ABSTRACT Information systems are able to integrate work units in order to improve efficiency and effectiveness in order to save organizational costs because information systems in hospitals greatly help the patient service process to petrify medical decision making. The application of Information Systems in XYZ Hospital is still not optimally marked by the results of the usability test which shows the results of 29% responses give bad grades, 57% give moderate grades and only 14% give good grades. So the purpose of this research is to design a form of information system that is able to integrate all information that can work effectively and can be received well shown by increasing the value of usability. The method of this research is to use SOIS (Serviced oriented Information System) as the main design method and participatory concept as ergonomic intervention. Respondents from this study were 2 admins, 2 doctors, 1 pharmacist and 30 patients from XYZ Hospital in Palangka Raya city. The results of this study were 10% of Respondents Gave Moderate Grades, 60% gave Good grades and 30% gave excellent grades. The increase in usability value is caused by the fulfillment of complaints and needs from end-users, this can be happened because the end-user is involved directly in the designer process. Keywords - Usability, Participatory, Hospital Information System, SOA, Information System --------------------------------------------------------------------------------------------------------------------------------------- Date of Submission: 04-04-2022 Date of Acceptance: 19-04-2022 --------------------------------------------------------------------------------------------------------------------------------------- I. INTRODUCTION The information system is able to integrate work units in order to increase efficiency and effectiveness in order to save organizational costs [1]. This function applies when applied in hospitals which are service institutions managed by the government, community, and legitimate non-profit organizations [2]. Because the information system in the hospital is very helpful in the process of patient care to petrify medical decision making [3] In accordance with Law no. 44 article 52 paragraph 1 of 2009 concerning hospitals and PERMENKES no. 1171 of 2011 every hospital is required to record and report as well as implement an information system in the hospital. Optimizing the function of the information system at the hospital can be done by creating an integrated patient account and having the complete data needed [4]. The use of a digital verification system is a solution to increase productivity and efficiency in the BPJS claim process in hospitals [5]. To improve service efficiency, an online queuing system can be implemented that is connected to the type of service and the desired time [6]. With the existence of an appropriate information system at the hospital, it accelerates the services provided [7]. The SOIS APPROACH method was chosen because it allows the integration and control of all existing business processes and is easy to integrate into a new information system as long as the system is service-based [8]. The advantage of using SOIS is that systems built with SOIS can be reused by other programs so that consumers can always search and find the services they need [9]. This can be done because Reusing SOIS-based applications allows developers to create add-ons without having to develop everything from scratch [10]. A participatory ergonomics approach is used to create a system that best suits user needs to increase productivity and quality as well as reduce inconvenience and human error [11]. Usability testing is used to determine how easy it is for a user to use the interface of an application [12]. An application is called usable if its functions can be executed effectively, efficiently, and satisfactorily [13]. In the preliminary study, there were many complaints regarding the difficulty of using SIMRS at XYZ Hospital in Palangka Raya, the system did RESEARCH ARTICLE OPEN ACCESS