DOI: https://doi.org/10.48001/veethika.2021.07.04.0060.48001/veethika.2021.07.01.006 Research Article Volume-7 | Issue-4| Oct-Dec-2021| A Review on Beneficiaries’ Contentment Towards Medical Services Under Employees’ State Insurance Scheme Sapna Bansal 1 , Tripta Goel 2* 1 Assistant Professor, Faculty of Commerce & Management, BMU, Rohtak, INDIA 2 Research Scholar, Faculty of Commerce & Management, BMU, Rohtak, INDIA *Corresponding author: triptagoel007@gmail.com ABSTRACT: WCI (Workers' Compensation Insurance) is a large-scale social security programme. In contrast to health insurance, this type of insurance covers all medical expenses, regardless of how much the covered individual provides. The study's key objectives are to increase policy understanding and satisfaction with the Employee State Insurance Corporation (ESIC). The benefits of Employees' State Insurance (ESIS) were investigated as part of the study. KEYWORDS: ESIS, employee satisfaction, social security, benefits. 1. INTRODUCTION The health industry in every country is today very competitive as a result of the current time of globalization. The Indian health sector is becoming more competitive on a global scale by improving services and consumer satisfaction. The quality of health-care services they receive is becoming increasingly important in determining beneficiary satisfaction. The Employees' State Insurance Scheme is a social safety net that protects employees as well as their family members who work in covered businesses. Social security is important in society because it helps to reduce financial and social status inequities. It accomplishes this by ensuring a safe and secure working environment. Social Security removes all types of prejudice by making benefits available to everyone, regardless of nationality, ethnicity, or gender. Under the Employees' State Insurance Act, employers, employees, and the state all contribute to a fund that provides various benefits to recipients. Under the Act, this employee's benefits are calculated based on his or her average daily salary. The Employees' State Insurance Corporation is in charge of it, and the state governments run it. The ESIS was established in 1948 to ensure the financial security of workers in Indian businesses and enterprises. The ESI Scheme was created to reduce the cost of health care. It enables people to receive care that they would not otherwise be able to afford. The ESI Scheme protects families from the financial consequences of illness. It's a system for dispersing the threat. The ESI Act of 1948, India's first social insurance legislation, covers sickness, maternity, temporary or permanent disability, occupational disease, or death due to an industrial injury resulting in a loss of wages or earning capacity—total or partial. As a result, the Act is intended to balance or mitigate physical or financial distress in such situations, preserving human dignity during times of crisis by preventing deprivation, destitution, and social degradation while allowing society to retain and continue socially useful and productive manpower. The ESI Act applies to non-power-using, non-seasonal factories with ten or more employees, as well as firms with twenty or more employees that are neither power- using nor non-seasonal. Workers earning up to Rs. 25000 per month are automatically covered by health insurance. Employers must contribute 3.75 percent of the salaries for which their employees are eligible to make premium contributions as part of the plan, while employees must pay 0.75 percent of their wages. Employees earning less than Rs.50 per day are not obligated to contribute to the premiums they must pay. The ESI Fund, which is funded by both employees and employers, is used to cover administrative costs as well as give monetary and medical benefits to IPs and their VEETHIKA-An International Interdisciplinary Research Journal E-ISSN: 2454-342x Double Blind Peer Reviewed Journal URL: https://veethika.qtanalytics.in