RESEARCH PAPER
Functional decline and satisfaction with nursing
care among older hospitalized adults
Anna Zisberg RN, PhD
Senior Lecturer, The Cheryl Spencer Department of Nursing, Faculty of Social Welfare & Health Sciences, University of Haifa,
Haifa, Israel
Cheryl Zlotnick RN, DrPH
Professor, The Cheryl Spencer Department of Nursing, Faculty of Social Welfare & Health Sciences, University of Haifa, Haifa, Israel
Nurit Gur-Yaish PhD
Lecturer, The Cheryl Spencer Department of Nursing, Faculty of Social Welfare & Health Sciences, University of Haifa, Haifa, Israel
Hanna Admi RN, PhD
Director of Nursing Services, Rambam Health Care Campus, Nursing Division, Haifa, Israel
Gary Sinoff MD, PhD
Senior Lecturer, Department of Gerontology, Faculty of Social Welfare & Health Sciences, University of Haifa, Haifa, Israel
Efrat Shadmi RN, PhD
Senior Lecturer, The Cheryl Spencer Department of Nursing, Faculty of Social Welfare & Health Sciences, University of Haifa, Haifa, Israel
Accepted for publication August 2013
Zisberg A, Zlotnick C, Gur-Yaish N, Admi H, Sinoff G, Shadmi E. International Journal of Nursing Practice
2014; ••: ••–••
Functional decline and satisfaction with nursing care among older hospitalized adults
Around hospitalization, older adults often experience functional decline which can be a reflection of their need for nursing
care. Given a shortage of nurses, determining the relationship between functional change and patients’ satisfaction with
nursing care can help to gauge the need for care. We assessed this relationship in a mixed prospective-correlational cohort
study with 393 patients, 70 years or older. The art, tangible aspects and general satisfaction with nursing care were
measured through interviews conducted at discharge. Patients’ functional status was assessed at admission and discharge.
Decline in functioning during hospitalization was the most powerful predictor of higher satisfaction with art and tangible
aspects of nursing care in multivariate regression (β = 0.17–0.19, P < 0.01). This finding suggests that patients whose
functioning deteriorates during hospitalization, have a greater need for and more contact with professional nursing care,
and therefore report higher satisfaction with specific aspects of nursing care.
Key words: functionally impaired elderly, health services for the aged, hospitalization, nursing care, patient
satisfaction.
Correspondence: Anna Zisberg, The Cheryl Spencer Department of Nursing, Faculty of Social Welfare and Health Studies, University of Haifa, Mount
Carmel 31905, Israel. Email: azisberg@univ.haifa.ac.il
International Journal of Nursing Practice 2014; ••: ••–••
doi:10.1111/ijn.12289 © 2014 Wiley Publishing Asia Pty Ltd