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DOI: 10.4018/978-1-60960-040-2.ch031
Chapter 31
Methods for the Measurement
and Visualization of
Social Networks in Multi-
User Virtual Worlds
Devan Rosen
Ithaca College, USA
INTRODUCTION
Although the graphical quality of MUVWs has
been increasing in quality, and variety of appli-
cations that these worlds have been used for is
rapidly expanding, the interaction within these
virtual worlds has remained primarily Internet
relay chat (IRC). There has been an increase in
the use of Voice over IP (VoIP) in MUVWs, but
the larger, community oriented MUVWs still use
mainly IRC. Users generally appear as avatars
(visual representation of an individual in-world)
in the virtual worlds along with communicative
fields, such as a text box where they can post
comments and track the discussion of other users.
Text boxes displaying IRC has been a successful
tool at allowing for communicative interaction.
However, IRC poses a difficulty for researchers
seeking to analyze and interpret the communica-
tive interaction since data is stored in the form
of chatlogs that can often be in the thousands of
pages. The current chapter discusses and applies
methodological procedures for the representation
and analysis of chat interaction in MUVWs as
ABSTRACT
Virtual communities that allow many users to interact in a virtual world, often called multi-user virtual
worlds (MUVWs), allow users to explore and navigate the virtual world as well as interact with other
users. The communicative interaction within these virtual worlds is often text-based using Internet relay
chat (IRC) and related systems. IRC has posed a diffculty for researchers looking to evaluate the interac-
tion by analyzing and interpreting the communication since data is stored in the form of chatlogs. The
current chapter explicates methodological procedures for the measurement and visualization of chat-based
communicative interaction in MUVWs as social networks. A case study on an educational MUVW, the
SciCentr programs sponsored by Cornell University, is used to elaborate methods and related fndings.