Association for Information Systems AIS Electronic Library (AISeL) UK Academy for Information Systems Conference Proceedings 2011 UK Academy for Information Systems Spring 4-11-2011 Temes and Challenges For Service Management Solutions In Small and Medium Enterprises (SMEs) Anthony Ofoegbu Te University of Salford, A.C.Ofoegbu@salford.ac.uk Marie Grifths University of Salford, m.grifths@salford.ac.uk Aleksej Heinze University of Salford, A.Heinze@salford.ac.uk Follow this and additional works at: htp://aisel.aisnet.org/ukais2011 Tis material is brought to you by the UK Academy for Information Systems at AIS Electronic Library (AISeL). It has been accepted for inclusion in UK Academy for Information Systems Conference Proceedings 2011 by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. Recommended Citation Ofoegbu, Anthony; Grifths, Marie; and Heinze, Aleksej, "Temes and Challenges For Service Management Solutions In Small and Medium Enterprises (SMEs)" (2011). UK Academy for Information Systems Conference Proceedings 2011. 37. htp://aisel.aisnet.org/ukais2011/37