Citation: Rasekaba, T.M.; Pereira, P.;
Rani. G, V.; Johnson, R.; McKechnie,
R.; Blackberry, I. Exploring Telehealth
Readiness in a Resource Limited
Setting: Digital and Health Literacy
among Older People in Rural India
(DAHLIA). Geriatrics 2022, 7, 28.
https://doi.org/10.3390/
geriatrics7020028
Academic Editor: Phyo Kyaw Myint
Received: 31 January 2022
Accepted: 25 February 2022
Published: 1 March 2022
Publisher’s Note: MDPI stays neutral
with regard to jurisdictional claims in
published maps and institutional affil-
iations.
Copyright: © 2022 by the authors.
Licensee MDPI, Basel, Switzerland.
This article is an open access article
distributed under the terms and
conditions of the Creative Commons
Attribution (CC BY) license (https://
creativecommons.org/licenses/by/
4.0/).
geriatrics
Article
Exploring Telehealth Readiness in a Resource Limited Setting:
Digital and Health Literacy among Older People in Rural
India (DAHLIA)
Tshepo Mokuedi Rasekaba
1,
*, Pratibha Pereira
2,3
, Vinaya Rani. G
3
, Riya Johnson
3
, Rebecca McKechnie
1
and Irene Blackberry
1
1
John Richards Centre for Rural Ageing Research, La Trobe University, Wodonga, VIC 3689, Australia;
bec.mckechnie@icloud.com (R.M.); i.blackberry@latrobe.edu.au (I.B.)
2
Department of Geriatric Medicine, JSS Medical College, Mahathma Gandhi Road, Mysore,
Mysuru 570004, India; ppatta08@gmail.com
3
Clinical Development Services Agency-Centre of Clinical Research Excellence (CDSA-CCRE), JSS Hospital,
JSS Academy of Higher Education and Research, Mahathma Gandhi Road, Mysore, Mysuru 570004, India;
vinayagowd@gmail.com (V.R.G.); riyajohnson24@gmail.com (R.J.)
* Correspondence: t.rasekaba@latrobe.edu.au; Fax: +61-2-6024-9737
Abstract: An ageing population, disproportionally affecting developing countries, increases demand
on healthcare systems. Digital health offers access to healthcare for older people, particularly those
residing in rural areas, as is the case for 71% of older adults in India. This research examined
technology uptake and digital and health literacy (eHEALS) among a sample of 150 older adults
in rural Mysore and Suttur, India. The study utilised mixed-method, with descriptive analysis of
quantitative data and thematic analysis of qualitative data. Low rates of digital (11%) and health
literacy (3–27% across domains) were identified. Mobile phone ownership was 50%, but very few
owned or used a smartphone and less than 10% used the Internet to contact health professionals.
Qualitative analysis found low technology usage, driven by limited exposure and confidence in using
digital devices. Barriers to usage included poor traditional literacy and physical aspects of ageing
like poor vision. Social support from neighbours, family and local primary healthcare staff may
enable adoption of digital health. Access to healthcare through digital means among Indian rural
older adults needs to consider low rates of both digital and health literacy and leverage the value of
support from family and primary healthcare providers.
Keywords: digital health literacy; health literacy; older adults; ageing; rural
1. Introduction
The World Health Organisation anticipates that by 2050 the number of people aged
over 60 years will have doubled to over two billion, up from 900 million in 2015 [1]. The
effect of this demographic change will be experienced disproportionately, with the greatest
increases in aged populations occurring in developing countries. In India, the number of
people aged over 60 years is expected to increase to 315 million people by 2050, more than
three times the number registered in 2011 [1,2]. Of concern are the potential economic and
social implications that an increasing ageing population may have on communities and
healthcare systems [2–4].
Ageing is associated with increased risk of chronic conditions such as hearing loss, dia-
betes, cardiovascular disease, chronic obstructive pulmonary disease, cataracts, Alzheimer’s
and other dementias, depression and osteoarthritis [1]. These conditions challenge the
independence and quality of life of older people [5], exerting a significant burden on
individuals, communities and healthcare systems [2]. The resultant increases in chronic
conditions and corresponding decrease in independence that will accompany a larger aged
population are associated with increased utilisation of healthcare services, greater costs
Geriatrics 2022, 7, 28. https://doi.org/10.3390/geriatrics7020028 https://www.mdpi.com/journal/geriatrics