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Chapter 24
Pedagogy vs Andragogy
Organizations
ABSTRACT
Human Resource practitioners have a responsibility to ensure quality learning occurs in their or-
ganizations. Therefore, it is important when organizations consider learning in their environment;
what constitutes quality learning? Should they be considering a pedagogical approach to learning or
should they consider an andragogical approach to learning? Having a better understanding of learn-
ing theories will help determine which learning methods may be successful. This chapter compares the
pedagogical and the andragogical models. Knowles’ self-directed learning theory is discussed, as well
as Merriam, Cafarella, and Baumgarnter (2007). Learning contracts are discussed as a way of adults
taking responsibility for their learning. The authors describe how adults might take more of an active
role for their learning and how educators become more of a facilitator. Reviewing these theories will
help organizations maximize learning.
INTRODUCTION
A good question Human Resource Development
(HRD) and Human Resource Management (HRM)
practitioners ask is “why do we explore learning
theories?” The simple answer is we want quality
learning in our organizations. HRD, HRM inter-
ventions and management policies are congruent
with the assumptions about human nature and
organizational life. In today’s dynamic, rapidly
changing world, there is even greater need for
learning in the workplace. Today, more so than
ever, a ‘job’ changes. It is crucial that organiza-
tions explore the theories of learning in order to
maximize their employees’ learning potential.
Naturally, learning theories about human behavior
carry with them assumptions about human nature,
the purpose of education, and desirable values.
Understandably then, a better understanding of
the various learning theories will result in better
decisions regarding learning experiences and more
desirable outcomes (Knowles, Holton III, & Swan-
Victor C. X. Wang
Florida Atlantic University, USA
Susan K. Dennett
Northwood University, USA
DOI: 10.4018/978-1-4666-6046-5.ch024