International Journal of Science and Management Studies (IJSMS) E-ISSN: 2581-5946
Volume: 2 Issue: 5 September to October 2019 www.ijsmsjournal.org
© 2019, IJSMS Page 35
Significance of Employee Engagement and
Individual Well-Being on Organisational
Performance in Nigeria
Olatunji David Adekoya
1
, Ibrahim Jimoh
2
, Gideon Okorie
3
, Monisola Olajide
4
1
Faculty of Business and Management, University of Wales Trinity Saint David, United Kingdom
2
Department of Business and Entrepreneurship, Kwara State University, Nigeria
3
Department of Economics, University of Nigeria, Nsukka
4
Department of Accounting, Kwara State University, Nigeria
Abstract: This study measures the significance of employee engagement and individual well-being on
organisational performance. The collected data was done through the administration of semi-structured
questionnaires and interview. The researchers gathered data from one of Nigeria’s top manufacturer of plastics.
A total number of 48 questionnaires were administered to the staff of the selected organisation. Correlation
analysis was used to test the hypotheses to measure the specified variables. The result shows that employee
engagement and individual well-being has a significant effect on efficiency and effectiveness which has strong
ability to enhance the organisation performance. It was recommended that the top management of organizations
should keep in mind employee engagement various drivers such as empowering the employees, providing full
information, support from the top management, aligning efforts with strategy while planning to engage their
employees to ensure efficiency and improved performance in their organisation. Secondly, communication
within the organisations should focus more on engaging employee, individual well-being, empowering
employees, rewards and recognition and building a bond between leaders and employees as strategic
objectives. Finally, organisation leaders should adopt a periodic survey with employees to develop a better
understanding of the employees' expectation trends over time. Monitoring and tracking employee engagement
strategies of an organisation and its competitors can be useful when planning to implement effective employee
engagement strategies.
Keywords: Employee engagement, individual well-being, competitive advantage, profitability, efficiency,
effectiveness.
1.0 INTRODUCTION
The survival of organisations in today’s highly competitive business environment is dependent on
maximising profits from its current capabilities while recognising and adjusting to the fact that organisation and
business environment of today is dynamic (McCann, 2015). To enhance or maintain competitive advantage,
profitability, efficiency, effectiveness organisation must work hard to create a conducive work environment
through employee engagement and their well-being (Sofian, 2016). Employee engagement and well-being have
become a crucial concept with the utmost attention to management in today's organisation. In this current and
challenging globalised economy, business leaders need a high-performing workforce for growth and survival.
Effective management of employee engagement, employee well-being effectively, and the organisation's
objective is crucial to ensuring a sustainable and viable future for their organisation (Hill &Birkinshaw,
2012).They recognise that a highly engaged workforce can increase innovation, productivity, and bottom-line
performance and thus enable employees to be committed to the organisation. More so, empowered employees
are said to be in the position to make quick decisions and respond to any changes in the environment. Thus, the
process of transferring power, authority with responsibility and accountability to the employees enables
organisations to be more flexible and responsive to lead improvements in both individual and organisational
performance. This paper explores the concept of employee empowerment and engagement and its relationship to
organisational commitment. Thus, this study investigates understanding the link between employee engagement
and employee empowerment on organisational commitment.