Association for Information Systems AIS Electronic Library (AISeL) CONF-IRM 2013 Proceedings International Conference on Information Resources Management (CONF-IRM) 5-2013 Bridging the ICT4D Design-Actuality Gap: “Human ATMs” and the Provision of Financial Services for “Humble People” Eduardo H. Diniz Fundação Getulio Vargas, eduardo.diniz@fgv.br Diane E. Bailey University of Texas at Austin, diane.bailey@ischool.utexas.edu Stephanie L. Dailey University of Texas at Austin, stephanie.dailey@me.com Dan Sholler University of Texas at Austin, sholler.daniel@gmail.com Follow this and additional works at: htp://aisel.aisnet.org/confrm2013 Tis material is brought to you by the International Conference on Information Resources Management (CONF-IRM) at AIS Electronic Library (AISeL). It has been accepted for inclusion in CONF-IRM 2013 Proceedings by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. Recommended Citation Diniz, Eduardo H.; Bailey, Diane E.; Dailey, Stephanie L.; and Sholler, Dan, "Bridging the ICT4D Design-Actuality Gap: “Human ATMs” and the Provision of Financial Services for “Humble People”" (2013). CONF-IRM 2013 Proceedings. 13. htp://aisel.aisnet.org/confrm2013/13 brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by AIS Electronic Library (AISeL)