INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME 9, ISSUE 01, JANUARY 2020 ISSN 2277-8616
4309
IJSTR©2020
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Strategy Of Stimulating Purchase Intention Of
Private Label Brands (Plb)
Retno Mulatsih; Amie Kusumawardhani
Abstract: This research aims to find out some factors which can lead the consumer's purchase intention towards Private Label Brand (PLB) product.
Moreover, this research is intended to bridge the gap of research results between store image perception and purchase intention of private label
brands.The amount of the sample used are 147 respondents of Alfamart customers who know the Alfamart private label product, and the data were
analyzed by using SEM Amos 22. The result shows that there are positive and significant impacts of Store Image Perception (SIP) towards Private Label
Brands image (PLB Image), SIP towards PQ PLB, PQ PLB towards PLB Image, and PQ PLB towards PI PLB; whereas the impact of SIP towards
Purchase Intention of PLB and the impact of PLB Image towards Purchase intention of PLB show insignificant results.
Keywords:, Perceived Quality of Private Label Brands, Private Label Brands Image, Purchase Intention of Private Label Brands, Store Image
Perception
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1. INTRODUCTION
Retail business is very popular in Indonesia nowadays. It
seems to grow fast and becomes a new phenomenon that
is developing. Retail business is a business that is easy to
implement, and able to provide a lot of profits.Retail
business can be formed as traditional trade or modern retail
such as minimarket, supermarket and hypermarket. The
existence of retail business will make the consumer easy to
shop safely. It also provides an accessable location and so
many variation of goods in which most of all daily needs are
available at one retail store. When modern retail stores are
growing and developing at the same time, the competition
level of the companies also becomes higher so that they
compete to impress their consumers by using various
strategies. One of those strategies is differentiation strategy
through private label brands. The emergence of the retailer
as a brand is considered as one of the most important trend
in retail business (Grewal et al., 2004). Almost all of modern
retail trades apply this strategy, and it is increasingly
growing. Several modern retailers which apply Private
Label Brands strategy in Indonesia are Superindo,
Fordmart, Carrefour, Giant, Hero, Hypermart, Indomaret,
Alfamart, and even now department store such as Matahari
also applies this private label brands strategy. According to
Bell et al. (2010), Private Label Brandsis a product made by
retailer who uses the name of its retail company’s name.
Whereas according to Beneke (2010), Private Label
Brandsis a prime brand at a store used as an identity and
quality of the company, and then is viewed as the main
source of company's profitability. Private label /store brands
/house brand can be understood as the product specially
packaged in a packaging that labels the identity of the place
where sells it, and this product can only be obtained in that
place. While according to Ailawadi and Keller (2004), store
brand, called as private label brand or independent brand,
is a brand owned and sold by the retailer in his/her own
outlet.
Related to Brand Association or brand image, Aaker (1996)
stated that brand image is all the things or impressions
emerged in consumers mind that stick on her/his memory
about a certain brand. The impression and association
related to certain brand will be strengthened along with
more and more experience in consuming certain brand and
the emergence of that brand more oftenly in certain media
that conveys a message/information to its consumer. Aaker
also defined brand awareness as a potential consumers
ability to recognize or recall a brand and relate it to certain
product category. This research is built from the gap of
researches between store image perception and store
brand purchase intention. Diallo (2012) showed the result
that store image perception did not give positive influence
significantly towards store brand purchase intention.
Meanwhile, research of Bao, et al. (2011) gave result that
store image influenced positively and significantly towards
purchase intention. From those two different research
results, then a research model is built in which it will be
shown in this article to explore the factors that can stimulate
purchase intention of PLB, so it can increase the retail
company profit. For bridging the gap of that researches, in
this research model the variables of Private Label Brands
image and perceived quality of Private Label Brands are
inserted.
2. LITERATURE REVIEW AND HYPOTHESES
2.1 Purchase Intention of Private Label Brands (PLB)
Purchase intention is a possibility that the consumer will
plan or willing to buy a certain product or service in the
future (Wu et al., 2011) and considered as an appropriate
step to be realized on the actual purchasing behavior. The
measurement of purchase intention actually shows the
behavior of future purchasing (Grewal et al., 1998). To
explore what encourages people to buy Private Label
Brands, the main thing that must be acknowledged is that
the decision of purchasing can be influenced by several
needs including physiological and/or socio-physiological
(e.g.: prestige, confession, comfort), and then focus on the
possible factors in creating customer's behavior towards
Private Label Brands product. Purchase intention refers to
the effort of buying product or service (Dodds et al., 1991).
The purchase intention of consumer from the retail shop is
influenced by several external factors such as product,
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• Retno Mulatsih, SE, MM : Ph.D Student at Faculty Economics and
Business, Universitas Diponegoro, Indonesia; Lecture at Sekolah
Tinggi Maritim dan Transpor “AMNI” Semarang, Indonesia E-mail:
retno.stimart.amni@gmail.com
• Amie Kusumawardhani, MSc, Phd : Lecturer at Departement of
Management, Faculty Economics and Business, Universitas
Diponegoro, Semarang, Indonesia E-mail:
amiekusumawardhani@gmail.com