Electronic Journal of Applied Statistical Analysis EJASA, Electron. J. App. Stat. Anal. http://siba-ese.unisalento.it/index.php/ejasa/index e-ISSN: 2070-5948 DOI: 10.1285/i20705948v9n2p362 A queuing model for dealing with patients with severe disease By Mahanta, Das, Dhar Published: 14 October 2016 This work is copyrighted by Universit`a del Salento, and is licensed un- der a Creative Commons Attribuzione - Non commerciale - Non opere derivate 3.0 Italia License. For more information see: http://creativecommons.org/licenses/by-nc-nd/3.0/it/