Proceeding Book of The 4th ICMEM 2019 and The 11th IICIES 2019, 7-9 August 2019, Bali, Indonesia ISBN: 978-623-92201-0-5 Published by Unit Research and Knowledge, SBM ITB 554 | Page MATURITY ASSESSMENT OF KNOWLEDGE MANAGEMENT AT DIRECTORATE GENERAL OF ELECTRICITY, MINISTRY OF ENERGY AND MINERAL RESOURCES Malika Alia Rahayu and Achmad Ghazali School of Business and Management, Institut Teknologi Bandung, Indonesia Email: malika.rahayu@sbm-itb.ac.id Abstract. The need for electricity globally will increase very rapidly, so is in Indonesia. The Directorate General of Electricity (DGE) has the task of organizing the formulation and implementation of policies in the electricity sector. Yet the DGE faces challenges related to its human resources, of which almost half of the current active employees are having tenure under 10 years. Whereas employees who play a key role and have critical knowledge will end the term of service in the next 5 years. This study aims to find the knowledge management (KM) practices in DGE and measure the KM maturity level to develop KM planning at the DGE. This study utilizes APO’s framework and SECI Model from Nonaka. KM implementation strategies from APQC helps to develop KM planning in DGE. This study found that KM maturity level in DGE is in refinement level. To reduce the KM maturity gap, several factors need to be improved: (1). leadership’s support; (2). employees’ involvement; (3). organizational culture; (4). Integration of KM processes in organizational business processes; and (5). Application of technology. This study proposes: (1). formalization of KM implementation; (2). Integrated KM programs and tools; (3). Establishment of the KM team within the DGE. Keywords: Electricity; Government Institution, Human Resources, Knowledge, Knowledge Management. INTRODUCTION The introduction section should (1) present the scope and objective of the paper and state the problem, (2) briefly review the pertinent literature, (3) describe the methods, and (5) provide an overview of the main results of the work. The global electricity demand in 2040 is projected to reach more than 20 trillion KWh from around 13 trillion KWh in 2015 for non-OECD countries, whereas in OECD countries, the increase tends to be sloping from 10 trillion KWh in 2015 to only 13 trillion KWh in 2040. This dramatic increase in non-OECD countries is caused by the huge population of the non-OECD countries, along with rising of personal incomes and urban migration (IEO, 2017). To meet these needs, countries in the world invest in building electric power plants to meet their electricity needs. Along with the development of power plants, the countries are also obliged to fulfil the Paris Agreement that was agreed in 2015, where world leaders have committed to maintain an increase in the earth’s temperature not more than 2 degrees Celcius above pre- industrial level and make various effort to limit the increase to no more than 1,5 degrees Celcius. These efforts has produced result in the construction of renewable energy-based power plants. Yet the development and utilization of renewable energy for electricity is still low. China only generates 26% of the total electricity production from renewable resources, compared to the United States, India, Japan, and Russia which generate 17.7%, 16.3%, 17.8%, and 17.5% respectively, of their total electricity production from renewable resources (Global Energy Statistical Yearbook, 2018). In Indonesia, Electricity sector is one of the major drivers for the economic growth to achieve national development target. Electricity is also a precondition to increase economic growth. Electricity consumption per capita is also one indicator of the nation’s welfare. brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by SBM ITB Journal System