Research Article Understanding the Influence of Communication on Employee Work Satisfaction: Perspectives from Decentralised Government Institutions in the Oti Region, Ghana Mohammed Faisal Amadu and Bismark Kwaku Anyarayor Department of Communication, Innovation and Technology, Faculty of Communication and Cultural Studies, University for Development Studies, Tamale, Ghana Correspondence should be addressed to Mohammed Faisal Amadu; mfaisal@uds.edu.gh Received 23 November 2021; Revised 28 February 2022; Accepted 3 March 2022; Published 23 March 2022 Academic Editor: Ayoub Bahnasse Copyright © 2022 Mohammed Faisal Amadu and Bismark Kwaku Anyarayor. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The study examines the influence of organisational communication on employees’ work satisfaction drawing on perspectives from the Oti Regional Coordinating Council in Ghana. The descriptive survey method was adopted to gather data from 100 respondents who were selected through a probability sampling method. The study deplored the quantitative method of data analysis. The data derived for this study were analysed using both descriptive and inferential statistical tools. Statistical tools such as cross-tabulation, mean, standard deviation, and linear multiple regression analysis were used to analyse the data. Findings from the study show that the channels operational in the organisation as tools of communication are face-to-face discussions, e- mails, memos, departmental meetings, group/team discussions, in-house training sessions, management/employee briefing sessions, labour union meetings, suggestion boxes, notices, and assemblies. Further findings reveal that most of the employees are satisfied with the corporate communication tools used in the organisation. Findings reveal a significant relationship between organisational communication and employee motivation which further enhances employee job performance. Organisations that want to successfully retain a satisfied workforce must be willing to employ a communication style that is more participative and employee-supportive. Based on the study findings the following recommendation was made: organisations should ensure that their internal communication networks are coordinated by experts in corporate communication. This can be achieved by creating full-time jobs for people who have received training in the communication discipline. 1. Introduction The activities in current working environments suggest that the survival of organisations is largely based on efficient com- munication. Communication is the wheel for organisational survival as workers in organisations need to internalise com- munication among themselves and with the organisation’s outside publics. Communication flow helps to establish, reshape, and create facilities for the general well-being in orga- nisations. Chitrao [1] posits that studies over the years have shown the nexus between internal communication and how it influences job satisfaction of employees. Communication in organisations is variously described as the backbone of every setup, the starch that bind the setup and smoothens the organisation’s work. It is also fittingly described as the thread that connects the system together and cements every relation [2]. A study conducted by Luarn and Huang [3] on the factors swaying management worker performance using technology information arrangements in Taipei city government estab- lished downward, upward, and peer to peer information com- munication as factors that motivate and influence a worker’s job satisfaction. The researchers found that information com- munication directly motivates and influences employee work satisfaction and leads to improved performance. According to Abugre [4], well-structured organisational communication stimulates workers’ motivation and ensures their commitment to their jobs which results in some form of job satisfaction. Hindawi Education Research International Volume 2022, Article ID 5024703, 11 pages https://doi.org/10.1155/2022/5024703