January 2021 10 Volume 20 • Issue 1
Copyright © 2021 ORIGINAL ARTICLE Journal of Drugs in Dermatology
SPECIAL TOPIC
Aesthetic Ofce Disaster Preparedness and Response Plan
Joel L. Cohen MD,a Steve H. Dayan MD,B Mathew M. Avram MD,
c
Renato Saltz MD,
d
Suzanne Kilmer MD,
e
Corey S. Maas MD,
f
Joel Schlessinger MD,
g
and the
Cross-Specialty Allergan Aesthetics Preparedness Advisory Panel
a
AboutSkin Dermatology and DermSurgery, PC, Greenwood Village, CO
b
Division of Facial Plastic and Reconstructive Surgery, Department of Otolaryngology,
Chicago Center for Facial Plastic Surgery, University of Illinois at Chicago, Chicago, IL
c
Dermatology Cosmetic and Laser Center, Massachusetts General Hospital, Harvard Medical School, Boston, MA
DAdjunct Professor of Plastic Surgery, University of Utah, Salt Lake City, UT
ELaser and Skin Surgery Center of Northern California, Sacramento, CA
f
The Maas Clinic Facial Plastic and Aesthetic Surgery, San Francisco and Lake Tahoe, CA
g
Skin Specialists, PC, Omaha, NE
The coronavirus pandemic (COVID-19) has served as a call-to-arms in preparing practices for the next disaster whether it is another
infectious disease or a flood, hurricane, earthquake, a sustained power outage, or something else. A group of predominantly core aes-
thetic physicians discussed the various aspects of their office procedures that warrant consideration in a proactive approach to the next
pandemic/disaster-related event. This guide does not set a standard of practice but contains recommendations that may avoid some of
the "lessons learned" with the COVID-19 pandemic. In this paper, the board-certified core aesthetic physicians classified these recom-
mendations into four generalized areas: Practice Management; Supplies and Inventory; Office Staffing Considerations and Protocols;
and Patient Management Strategies. Proactive strategies are provided in each of these categories that, if implemented, may alleviate
the processes involved with an efficient office closure and reopening process including, in the case of COVID-19, methods to reduce
the risk of transmission to doctors, staff, and patients. These strategies also include being prepared for emergency-related notifications
of employees and patients; the acquisition of necessary equipment and supplies such as personal protective equipment; and the main-
tenance and accessibility of essential data and contact information for patients, vendors, financial advisors, and other pertinent entities.
J Drugs Dermatol. 2021;20(1):10-16. doi:10.36849/JDD.2021.5803
ABSTRACT
INTRODUCTION
O
ur lives have changed signifcantly during 2020. The
Severe Acute Respiratory Syndrome Coronavirus 2
(SARS-CoV-2), the causative agent for coronavirus
disease 2019 (COVID-19), has resulted in many of us having lost
loved ones; experiencing bouts of isolation, loneliness, and
depression; and wondering about our personal and business-
related fnancial obligations and future. The suddenness of our
offce closures and uncertainty/geographic inconsistencies in
reopening has caused anxiety among our staff and patients.
Physicians remain hopeful that the fnancial implications of the
“lockdowns” and practice restrictions are neither long-lasting
nor irreversible. This “crisis” does serve as a call-to-arms for
implementation of emergency preparedness and response
strategies to ready our practices for the future.
Challenges faced in the COVID-19 response included many
having limited training in emergency preparedness and
response, the lack of supply of personal protective equipment
(PPE) that included masks and hand sanitizers, etc. Many
practices reported being woefully unprepared for even the
simplest of tasks and necessary procedures associated with the
COVID-19 lockdown.
As offce practice restrictions move toward reopening,
many continue to be unprepared or uncertain as to how to
orchestrate this stage of the process. Few emergency-scenario
guidance documents for closure and reopening were available
to advise practitioners prior to the COVID-19 pandemic. The
recently published Project AesCert Guidance Supplement
outlines a practical guide to safety considerations to support
clinic preparedness for patients seeking nonsurgical aesthetic
treatments and procedures following the return-to-work phase
of COVID-19.1 In addition, the report on recommendations for
cutaneous and aesthetic surgeries during COVID-19 provided
helpful information on performing procedures including the
proper use of hand sanitizer, wearing and removal of N95
masks, and other PPE precautions.2 However, there still exists
a need to guide offce practices on how they can proactively
doi:10.36849/JDD.2021.5803
Do Not Copy
Penalties Apply
To order reprints or e-prints of JDD articles please contact sales@jddonline.com
This document contains proprietary information, images and marks of Journal of Drugs in Dermatology (JDD).
No reproduction or use of any portion of the contents of these materials may be made without the express written consent of JDD. If you feel you
have obtained this copy illegally, please contact JDD immediately at support@jddonline.com
JO00121