Key Factors in the Booking Activity
Process: The Case of Self-catering
in Valais Switzerland
Miriam Scaglione, Colin Johnson and Pascal Favre
Abstract One of the most important phases in planning a vacation is the booking
activity process. The aim of this research is to study if the country of origin and/or
seasonality has a link with the booking period (BP). The data used is from the largest
booking platform of self-catering accommodations in the region of the Romand
Valais in Switzerland. The data set contains more than 141,000 transactions from 1st
January 2010 to 26 December 2016. This research uses the Kaplan-Meier
(KM) survival method for modelling the length of BP after the resampling pro-
cess. Seasonality of travel shows a higher discrimination level on BP than country of
origin. This demonstrates that the importance of socio-demographical factors have
been over-estimated against other factors such as travel motivations that may include
external constraints such as school holiday timing. For practitioners, the results shed
some light on planning behaviour across different markets and seasons. For scholars,
beside methodological issues, the results show that countries of origin are less
relevant than seasonality in the characterisation of the planning vacation process
(PVP).
Keywords Planning trip
Big data
Survival methods
Kaplan-Meier survival
function
M. Scaglione (&) P. Favre
Institute of Tourism, University of Applied Sciences and Arts
Western Switzerland Valais, Sierre, Switzerland
e-mail: miriam.scaglione@hevs.ch
P. Favre
e-mail: pascal.favre@hes.ch
C. Johnson
San Francisco State University, San Francisco, CA, USA
e-mail: cj7@sfsu.edu
© Springer International Publishing AG 2017
R. Schegg and B. Stangl (eds.), Information and Communication Technologies
in Tourism 2017, DOI 10.1007/978-3-319-51168-9_28
387