Journal of Business Research 134 (2021) 352–364
Available online 3 June 2021
0148-2963/© 2021 Elsevier Inc. All rights reserved.
Context-specifc micro-foundations and successful SME internationalisation
in emerging markets: A mixed-method analysis of managerial resources and
dynamic capabilities
Vahid Jafari-Sadeghi
a, *
, Hannan Amoozad Mahdiraji
b, c
, Stefano Bresciani
d
,
Anna Claudia Pellicelli
d
a
Newcastle Business School, Northumbria University, Newcastle upon Tyne, United Kingdom
b
Leicester Castle Business School, De Montfort University, Leicester, United Kingdom
c
Department of Management, University of Tehran, Tehran, Iran
d
Department of Management, School of Economics and Management, University of Turin, Turin, Italy
A R T I C L E INFO
Keywords:
SME internationalisation
Dynamic capabilities
International networking and vision
Emerging markets
Mixed-method analysis
ISM MICMAC
ABSTRACT
Building on the resource-based view, this study aims to address the scant research on the context-specifc micro-
foundations that impact on internationalisation of SMEs in emerging markets. Therefore, the paper explores
managerial resources and dynamic capabilities in three categories of international networking, vision, and
experience and competence. In this regard, we employ a mixed-method analysis and focus on Iran as repre-
sentative of a low supportive institutional context for SME internationalisation belongs to emerging markets.
Hence, in qualitative analysis, we utilise multiple case study and conduct ten interviews, which led to the
identifcation of fourteen important managerial resources and capabilities. This is followed by expert-based
decision-making approaches, taking advantage of interpretive structural modelling (ISM) and Matrix-based
Multiplication Applied to a Classifcation (MICMAC), which contributed to investigation the relative function
of identifed factors as well as proposing a conceptual framework for the inter- and cross-relationships among
explored drivers in three targeted categories and provides theoretical and practical suggestions.
1. Introduction
In a rapidly evolving global business environment, it is inevitable for
economies to promote and support the participation of frms from the
country presence in global markets (Lindstrand & Hånell, 2017; Menzies
et al., 2020). Particularly for Small and Medium-Sized Enterprises
(SMEs), internationalisation, as known among the most intricate and
challenging strategies, provides an opportunity not only to survive but
also to look for success and growth (Dimitratos et al., 2016; Fern´ andez &
Nieto, 2005). While it is generally accepted that recent technological
advancements, as well as the reduction in trade barriers, have assisted
ventures in their internationalisation processes (Jafari-Sadeghi, Dutta,
Ferraris, & Del Giudice, 2020; Jafari-Sadeghi, Kimiagari, & Biancone,
2020; Jafari-Sadeghi, Nkongolo-Bakenda, Dana, Anderson, & Biancone,
2020; Jean et al., 2020; Leonidou, 2004), it has also been observed that
environmental changes have played only a limited or even negative role
in decisions by ventures to expand their markets internationally (Acs
et al., 2003; Dana & Wright, 2009). Thus, in this accelerating evolving
environment, frms need to adopt an integrated policy, taking into ac-
count favourable and unfavourable environmental factors with their
global activities (Chichilnisky & Heal, 1986; Lindsay et al., 2017).
In the international business literature, researchers have concen-
trated on the extents to which contributes to the internationalisation of
SME. However, several shortcomings and gaps have been found in
extant research. To start with, international entrepreneurship scholars
have advocated a focus at different levels: some on the environmental
characteristics (e.g., Bruton et al., 2010; Sadeghi et al., 2019), others on
business characteristics (e.g., Henley & Song, 2020), however, there has
been less attention to lower levels, in particular at the individual level
(Adams et al., 2009; Gavetti, 2005). The scant research suggests more
exploration of micro-foundations perspectives that potentially are more
fundamental and stable (Chittoor et al., 2019). In this vein, the interest
* Corresponding author.
E-mail addresses: Vahid.Jafari-Sadeghi@Northumbria.ac.uk (V. Jafari-Sadeghi), Hannan.Amoozadmahdiraji@dmu.ac.uk, h.amoozad@ut.ac.ir (H. Amoozad
Mahdiraji), Stefano.Bresciani@unito.it (S. Bresciani), Annaclaudia.Pellicelli@unito.it (A.C. Pellicelli).
Contents lists available at ScienceDirect
Journal of Business Research
journal homepage: www.elsevier.com/locate/jbusres
https://doi.org/10.1016/j.jbusres.2021.05.027
Received 21 November 2020; Received in revised form 11 May 2021; Accepted 15 May 2021