The International Arab Journal of Information Technology, Vol. 19, No. 2, March 2022 203 A Multi-Group Structural Equation Modeling For Assessing Behavioral Intention of Using Mobile Cloud Computing-The Case of Jordanian Universities During The Covid19 Pandemic Nasim Matar Department of Business Intelligence and Data Analytics, University of Petra, Jordan nmatar@uop.edu.jo Tirad Almalahmeh Department of Business Intelligence and Data Analytics, University of Petra, Jordan Talmalahmeh@uop.edu.jo Bilal Sowan Department of Business Intelligence and Data Analytics, University of Petra, Jordan bilal.sowan@uop.edu.jo Saheer Al-Jaghoub Department of Business and Electronic Commerce, University of Petra, Jordan saljaghoub@uop.edu.jo Wasef Mater Department of Business and Electronic Commerce, University of Petra, Jordan Wasef.matar@uop.edu.jo Abstract: The adoption of new technologies in Jordanian Universities related to cloud services, shows differences in practices between faculty and staff members. Resistance to adoption may accrue by faculty and staff members who are accustomed and favoring old practices. A questionnaire was developed based on the Unified Theory of Acceptance and Use of Technology (UTAUT) model to identify factors that affect behavioral intentions that lead to the use of mobile cloud computing during the covid-19 pandemic, taking into consideration Work-type as the mediating factor. Five Jordanian Universities participated in this study, with a total response of 153 faculty and staff members. The conceptual proposed model was tested to ensure the fitness of the structural model for providing correct estimations. The collected sample was subjected to confirmatory factor analysis to ensure construct, convergent and discriminant validity. The results came positive in terms of composite reliability as they were above 0.70, for Average Variance Extracted (AVE) it came more than 0.05and Cronbach alpha exceeded 0.70. The results revealed the fitness of the proposed model to measure differences in behavioral intentions towards adopting mobile cloud services between faculty members and employees. Moreover, the results showed that work type had some interesting moderating impact on the tested relationships. Moreover, the results showed that there is a high Behavioral Intention (BI) between faculty and staff to use mobile cloud services and solutions within their workplace. In addition, the results showed some inequalities of the behavioral intention toward the adoption of mobile cloud services in Jordanian Universities between the two groups. These results call the university administration to clarify these factors for user groups to obtain a better judgment on investment and future practices for using new technologies. Keywords: Mobile cloud computing, structural equation modeling, UTAUT model, Jordanian universities. Received January 31, 2021; accepted October18, 2021 https://doi.org/10.34028/iajit/19/2/7 1. Introduction The covid-19 pandemic has resulted in many challenges for the educational sector worldwide, as it forced a new behavioral necessity for interacting with technological solutions. The use of different technologies within universities premises in Jordan have been found challenging with the new situational requirement of minimizing the level of interaction and downsizing the employees’ presence [14]. As a result, many Jordanian Universities have shifted to the use of mobile/cloud computing services in order to perform the managerial and educational requirements as directed by the Ministry of Higher Education in Jordan. Prior to the governmental lock-down of educational establishments, the Jordanian government monitored the situational development in the region, and issued a preparation notice for all Universities for the possibility of lock-down [29]. Based on the preparation necessities, many Universities acted accordingly and initiated training programs for developing new skills of their staff and faculty members, on the mobile use of different systems and technologies. Most of the training programs where short and condensed with lots of information to undertake in such short time [14]. Moreover, in terms of e-learning use by faculty members, Jordanian Ministry of Higher Education did not approve the use of online e-learning as a method of delivery in Jordan except for some public Universities and in specific