Open Journal of Medical Psychology, 2017, 6, 144-152 http://www.scirp.org/journal/ojmp ISSN Online: 2165-9389 ISSN Print: 2165-9370 DOI: 10.4236/ojmp.2017.62012 April 28, 2017 Development and Validation of Supervision Scale in Phone Consultation in Iran Mahmood Dehghani 1* , Samaneh Ghafoori 2#‡ , Samiyeh Panahandeh 3# , Komeil Zahedi 2# , Nahid Honarmand 4# , Arezo Zokaeefar 5† 1 Clinical Psychology at Center of Excellence in Psychiatry and Clinical Psychology, School of Behavioral Sciences and Mental Health (Institute of Tehran Psychiatric), Iran University of Medical Science, Tehran, Iran 2 Clinical Psychology, School of Behavioral Sciences and Mental Health (Tehran Institute of Psychiatry) and the Center of Excellence in Psychiatry and Clinical Psychology, Iran University of Medical Sciences, Tehran, Iran 3 Clinical Psychology at Department of Clinical Psychology, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran 4 Educational psychology at The Islamic Azad University, Science and Research Branch, Tehran, Iran 5 State Welfare Organization of Iran, Tehran, Iran Abstract The purpose of the present research is to develop and validate an instrument for supervision in phone consultation. Literature review and focus group dis- cussion in the first stage led to the extraction of twenty items for the supervi- sion scale. After the initial administration and the group work of the specia- lized team and upon receiving the feedback, the repetitive and overlapping items were deleted and ten important items were selected. Finally, the instru- ment was administered on 499 consolers of phone consultation in 19 prov- inces of Iran, consisted of male and female individuals cooperating in the counselor’s voice. The consolers were trained and assessed by 96 supervisors. The supervisors consisted of male and female supervisors introduced as su- pervisors by the State Welfare Organization of Iran in different provinces all over the country. This study was conducted in State Welfare Organization of Iran. The exploratory factor analysis on the supervision scale revealed two dimensions: therapeutic alliance and intervention. The result showed the su- pervision scale was a valid and reliable instrument for assessing the consulta- tion process in the semi-structured model of phone consultation. The finding is in line with previous studies in terms of therapeutic alliance, intervention in the semi-structured model of phone consultation. *Assistant Professor. # PhD Student. † State Welfare Organization of Iran, Master degree in General Psychology Tehran, Iran How to cite this paper: Dehghani, M., Ghafoori, S., Panahandeh, S., Zahedi, K., Honarmand, N. and Zokaeefar, A. (2017) Development and Validation of Supervi- sion Scale in Phone Consultation in Iran. Open Journal of Medical Psychology, 6, 144-152. https://doi.org/10.4236/ojmp.2017.62012 Received: January 6, 2017 Accepted: April 25, 2017 Published: April 28, 2017 Copyright © 2017 by authors and Scientific Research Publishing Inc. This work is licensed under the Creative Commons Attribution International License (CC BY 4.0). http://creativecommons.org/licenses/by/4.0/