Int. J. Procurement Management, Vol. 2, No. 1, 2009 25
Copyright © 2009 Inderscience Enterprises Ltd.
E-procurement in services: the lagging application
of innovation
Arash Azadegan*
Department of Management
College of Business, MSC 3DJ
New Mexico State University
Las Cruces, NM 88003, USA
Fax: 215–243–7173
E-mail: azadegan@nmsu.edu
*Corresponding author
Bryan Ashenbaum
Department of Management
The Richard T. Farmer School of Business
Miami University
Oxford, OH 45056, USA
Fax: 513–529–2342
E-mail: ashenbb@muohio.edu
Abstract: E-procurement packages hold great potential to streamline
processes and reduce purchasing costs. Interestingly, there appears to be a
significant lag in the adoption of services e-procurement packages vis-à-vis
goods e-procurement packages. A review of the extant literature on services
e-procurement suggests the following four-category schema: (1) articles
focusing on application service providers (2) articles focused on application
users (3) articles focused on spend categories, and (4) valuation and
viability studies. This schema is then used to frame a discussion of possible
explanations for this observed lag in the adoption of an innovative and
beneficial technology.
Keywords: electronic procurement; e-procurement; service procurement;
service innovation.
Reference to this paper should be made as follows: Azadegan, A. and
Ashenbaum, B. (2009) ‘E-procurement in services: the lagging application of
innovation’, Int. J. Procurement Management, Vol. 2, No. 1, pp.25–40.
Biographical notes: Arash Azadegan (PhD, Arizona State University) is an
Assistant Professor at the College of Business at New Mexico State University,
Las Cruces, USA. His research interests include creativity and innovation
across firm boundaries and the effects of service and design outsourcing on
performance. He has over ten years of combined managerial and technical
experience with Quaker Oats, Ford Motor Company, Ralston Purina and
Fortune Brands. His work has been presented at the Academy of Management
Conference, ISM-North American Research and Teaching Symposium and
POMS. His other publications have been published or are in press with the
Journal of Supply Chain Management, International Journal of Operations and
Production Management and Journal of Procurement and Supply Management.