Global Journal of Management and Business Research: E
Marketing
Volume 14 Issue 5 Version 1.0 Year 2014
Type: Double Blind Peer Reviewed International Research Journal
Publisher: Global Journals Inc. (USA)
Online ISSN: 2249-4588 & Print ISSN: 0975-5853
Factors Influencing Consumer Buying Behaviour: A Case Study
By E. Thangasamy & Dr. Gautam Patikar
Nagaland University, India
Abstract- Globally, the term, ‘marketing’ is not a new phenomenon. It has become the focal point of any
business. No commodities can move from a production point to a consumption point without putting the
marketing machinery at work. The consumers aim at attaining optimum consumer surplus, be it durables
or non-durables, while making such purchases to satisfy their wants. Conversely, the marketers do
constantly strive for maximization of profit margin for their survival and growth in the long run. These twin
paradoxical ends (producers and consumers) must reach a compromise at a point entailing a profitable
and satisfactory exchange of goods. For this reason, the marketers do continually rely on research
studies about the dynamic consumer behaviour to position their product planning and development
strategies to meet the requirements efficiently. There are innumerous factors inducing their buying
behavior of consumers even in brand preferences of durables. This complex consumer buying behaviour
does, therefore, necessitate a critical investigation by the researchers in every nook and corner of the
world. In India, many studies have been undertaken by various researchers on varied products in fits and
starts.
Keywords: consumer buying behaviour, nagaland, durables, marketing mix, decision making process,
brand preferences.
GJMBR-E Classification: JEL Code: E29, M30
FactorsInfluencingConsumerBuyingBehaviourACaseStudy
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© 2014. E. Thangasamy & Dr. Gautam Patikar. This is a research/review paper, distributed under the terms of the Creative
Commons Attribution-Noncommercial 3.0 Unported License http://creativecommons.org/licenses/by-nc/3.0/), permitting all non-
commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.