Citation: Lorenˇ ciˇ c, V.; Twrdy, E.; Lep,
M. Cruise Port Performance
Evaluation in the Context of Port
Authority: An MCDA Approach.
Sustainability 2022, 14, 4181.
https://doi.org/10.3390/
su14074181
Academic Editors: Marc A. Rosen
and Armando Cartenì
Received: 3 March 2022
Accepted: 30 March 2022
Published: 31 March 2022
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sustainability
Article
Cruise Port Performance Evaluation in the Context of Port
Authority: An MCDA Approach
Vivien Lorenˇ ciˇ c
1,
* , Elen Twrdy
1
and Marjan Lep
2
1
Faculty of Maritime Studies and Transport, University of Ljubljana, Pot pomoršˇ cakov 4,
6320 Portorož, Slovenia; elen.twrdy@fpp.uni-lj.si
2
Faculty of Civil Engineering, Transportation Engineering and Architecture, University of Maribor,
Smetanova ulica 17, 2000 Maribor, Slovenia; marjan.lep@um.si
* Correspondence: vivien.lorencic@fpp.uni-lj.si
Abstract: When it comes to analyzing cruise port performance, port operators have a challenging
task because there are no widely accepted or well-known procedures for evaluating cruise port
performance. Any performance measures used by port authorities are rough and only offer an
approximation of the terminal’s operational performance. Therefore, the purpose of this article
is to present a multi-criteria assessment model to assist port authorities in evaluating cruise port
performance from a multidisciplinary perspective. We investigated the compatibility and utility of
combining the AHP and TOPSIS methods in a proposed MCDA model for assessing cruise port
performance. The AHP method was used to provide the weights of port performance indicators, and
the TOPSIS method was used to assess the port performance and to create a rank list of ports. A case
study involving four Mediterranean cruise ports, Barcelona, Piraeus, Civitavecchia, and Marseille,
was used to show the model’s application. The case study results reveal that the safety–environmental
aspect is the most important aspect in assessing cruise port performance. We compared the proposed
model to a state-of-the-art paper and discovered that our model can successfully cope with various
multi-criteria models for port performance assessment.
Keywords: cruise port; port performance; Mediterranean; AHP; TOPSIS
1. Introduction
Cruise ports in the Mediterranean experienced rapid development in the decade prior
to COVID-19 due to a general increase in the regional market, varied tourist attractions
with natural and historical diversity, port connectivity and accessibility, and geopolitical
and economic situations in the Mediterranean region. Cruise passenger numbers in the
Mediterranean increased by 11.51% in 2019 compared to the same ports in 2018 [1]. The
constant development of ports, growth in cruise traffic demand, and regional attractiveness
are forming competitive relationships between cruise ports in the Mediterranean region.
More efficient and productive cruise ports in the area have a better chance of becoming a
chosen port on a cruise ship itinerary. Ports are an essential element of the cruise industry
chain since they encourage cruise lines to add ports to their itineraries and attract potential
cruise passengers. Consequently, the pressure on cruise ports to invest in port development
and improve their performance has increased.
The performance of cruise ports is affected by various factors, including technical,
socioeconomic, safety–environmental, and touristic aspects, which are often assessed using
a variety of approaches and include several decision-makers and planning actors. However,
these factors also influence cruise lines’ decisions to add a port to the cruise itinerary and,
as a result, to attract potential passengers to certain ports. The popularity of a cruise
port is related to several factors that influence the port’s competitiveness. According
to [2], the following factors are essential for cruise lines when choosing a port for a ship
itinerary: the natural environment of the hinterland, cruise terminal infrastructure, tourism
Sustainability 2022, 14, 4181. https://doi.org/10.3390/su14074181 https://www.mdpi.com/journal/sustainability