Int. J. Business Information Systems, Vol. 8, No. 3, 2011 269
Copyright © 2011 Inderscience Enterprises Ltd.
Using fuzzy AHP for evaluating the dimensions of
data quality
Davod Khosroanjom
Department of Information Technology Management,
Tarbiat Modares University,
Jalal Ale Ahmad Highway, P.O. Box 14115-317, Tehran, Iran
E-mail: D.Khosroanjom@modares.ac.ir
Masoud Ahmadzade*
Department of Industrial Management,
Imam Khomeini International University (IKIU),
Noruzian Street, Qazvin 34149-16818, Iran
E-mail: Masoud.Ahmadzade@yahoo.com
*Corresponding author
Ali Niknafs
Department of Information Technology Management,
Tarbiat Modares University,
Jalal Ale Ahmad Highway, P.O. Box 14115-317 Tehran, Iran
E-mail: A.Niknafs@modares.ac.ir
Reza Kiani Mavi
Department of Industrial Management,
Islamic Azad University (IAU),
Nokhbegan Street, Qazvin 34185-1416, Iran
E-mail: Rezakianimavi@yahoo.com
Abstract: The business work flow depends on the data quality which is applied
in the organisation. Therefore, data quality has become increasingly important
to many organisations such as semiconductor industry. Data quality depends
strongly on organisation of the information system (IS) and how the data is
processed. Measuring and improving data quality in an organisation is a
complex task. The purpose of this paper is to provide a good insight into the
use of fuzzy analytical hierarchy process (fuzzy AHP) to incorporate four
aspect dimensions of data quality:
1 intrinsic
2 accessibility
3 contextual
4 representational.
Findings demonstrate that the intrinsic criteria and accessibility criteria are the
preferred key decision dimensions of data quality in semiconductor industry.
Fuzzy AHP as a decision-making analysis tool is used for handling uncertain
and imprecise data.