Int. J. Internet Marketing and Advertising, Vol. 4, No. 4, 2008 281
Copyright © 2008 Inderscience Enterprises Ltd.
Web users’ perceptions of and attitudes toward
online advertising formats
Kelli S. Burns*
School of Mass Communications,
University of South Florida,
4202 E. Fowler Avenue, CIS 1040,
Tampa, FL 33620-7800, USA
Fax: (336) 974-2592 E-mail: kburns@cas.usf.edu
*Corresponding author
Richard J. Lutz
Warrington College of Business,
University of Florida, P.O. Box 117155,
Gainesville, FL 32611-7155, USA
Fax: (352) 846-0457 E-mail: richard.lutz@cba.ufl.edu
Abstract: This study investigated attitudes and the perceptual antecedents of
attitudes toward six online advertising formats and tested the ability of
perceptions to predict attitude toward the format (A
format
) and click through
behaviour using a national survey of 1,075 adults. The data supported the four
hypotheses of the study: web users possess significantly different attitudes
across formats; users hold a varied combination of perceptions about each
format; the three general perceptions of entertainment, annoyance and
information have a significant impact on A
format
; and attitude is significantly
related to user behaviour toward that format.
Keywords: online advertising; internet advertising; advertising attitudes;
advertising formats; web users; web user perceptions.
Reference to this paper should be made as follows: Burns, K.S. and Lutz, R.J.
(2008) ‘Web users’ perceptions of and attitudes toward online advertising
formats’, Int. J. Internet Marketing and Advertising, Vol. 4, No. 4, pp.281–301.
Biographical notes: Kelli S. Burns is an Assistant Professor in the School of
Mass Communications at the University of South Florida. She holds
a Doctorate in Mass Communication from the University of Florida and
a Master’s Degree in Mass Communication from Middle Tennessee State
University. She previously held faculty positions at Elon University in
North Carolina and Middle Tennessee State University.
Richard J. Lutz is the J.C. Penney Professor of Marketing in the Warrington
College of Business at the University of Florida. He holds a Doctorate from the
University of Illinois at Urbana-Champaign. He has published some 75 papers,
books and chapters, primarily in the area of consumer attitudes and response to
advertising. Prior to 1982 when he joined the Faculty at the University of
Florida, he was previously on the Faculty at UCLA for nine years.