Association for Information Systems AIS Electronic Library (AISeL) ICIS 1999 Proceedings International Conference on Information Systems (ICIS) December 1999 Client Satisfaction with Outsourced IT Services: A Transaction-Cost Approach Amit Das Nanyang Technological University Christina Soh Nanyang Technological University Patrick Lee Nanyang Technological University Follow this and additional works at: htp://aisel.aisnet.org/icis1999 Tis material is brought to you by the International Conference on Information Systems (ICIS) at AIS Electronic Library (AISeL). It has been accepted for inclusion in ICIS 1999 Proceedings by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. Recommended Citation Das, Amit; Soh, Christina; and Lee, Patrick, "Client Satisfaction with Outsourced IT Services: A Transaction-Cost Approach" (1999). ICIS 1999 Proceedings. 57. htp://aisel.aisnet.org/icis1999/57 brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by AIS Electronic Library (AISeL)