Int. J. Information Technology and Management, Vol. 16, No. 1, 2017 53
Copyright © 2017 Inderscience Enterprises Ltd.
A situation awareness analysis scheme to identify
deficiencies of complex man-machine interactions
Ellemieke van Doorn*, Zoltán Rusák and
Imre Horváth
Faculty of Industrial Design Engineering,
Delft University of Technology,
2628 CE Delft, the Netherlands
Email: E.C.vanDoorn-1@tudelft.nl
Email: Z.Rusak@tudelft.nl
Email: I.Horvath@tudelft.nl
*Corresponding author
Abstract: This paper presents an analysis scheme which aims to support a
systematic study of required situation awareness (RSA). This scheme supports
identification of deficiencies of support for situation awareness (SA).
Information needs are goal and task dependent and can be defined using
existing cognitive task analysis (CTA) methods. RSA, however, is a subset of
information needs and depends on the interaction between goals, tasks, system
factors and individual factors. The analysis scheme has helped to identify that
the current methods to define RSA do not support a distinction between
information needs and RSA. The scheme was trialled in a nautical traffic
management context as an extension to existing CTA methods. The research
activities necessary to study RSA and to identify deficiencies of current support
for SA in nautical traffic management context were applied. The study showed
that the research set-up designed through application of the analysis scheme
helped to define RSA, and that RSA is considerably context and operator
dependent. Future research will focus on the potential for context-aware
adaptable interface solutions to allow for RSA dependent information
visualisation.
Keywords: man-machine interactions; MMI; required situation awareness;
information needs; situation awareness requirements; analysis scheme;
deficiencies; nautical traffic management; information intensive task
environment; informing.
Reference to this paper should be made as follows: van Doorn, E., Rusák, Z.
and Horváth, I. (2017) ‘A situation awareness analysis scheme to identify
deficiencies of complex man-machine interactions’, Int. J. Information
Technology and Management, Vol. 16, No. 1, pp.53–72.
Biographical notes: Ellemieke van Doorn is currently a PhD candidate in the
Cyber-Physical Systems Research Group at the Department of Design
Engineering, Delft University of Technology, in the Netherlands. Concurrently,
she works at Rijkswaterstaat, the Executive Body of the Dutch Ministry of
Infrastructure and the Environment, where she is the Man-Machine Interactions
Specialist of the Vessel Traffic Management of the Future Innovation Project.
Her PhD research focuses on improving support for situation awareness in
information intensive man-machine interactions context.