Cultural Agenda Setting: Salient Attributes in
the Cultural Domain
Philemon Bantimaroudis
Department of Cultural Technology and Communication, University of the
Aegean, Mytilene, Greece
Stelios C. Zyglidopoulos
Cambridge Judge Business School, University of Cambridge, Cambridge, UK
ABSTRACT
In this paper, we propose that agenda-setting the-
ory also applies in the cultural domain of human
activities. We argue that because cultural goods
have high levels of relevance and uncertainty, their
potential consumers will experience a high Need for
Orientation (NFO), which will make them seek
information in the news media, just like they do
when faced with an NFO in the political domain.
Moreover, we expect that agenda-setting theory
would apply in the cultural domain in a more
fragmented manner and that within the cultural
domain it would apply differently in various cul-
tural sub-domains. To build our argument, we
draw from media, cultural studies and marketing
literatures.
Corporate Reputation Review (2014) 17, 183–194.
doi:10.1057/crr.2014.8
KEYWORDS: cultural agenda setting; cultural
goods; Need for Orientation; relevance; salience;
uncertainty
INTRODUCTION
In the past 40 years, following the work of
McCombs and Shaw (1972), who argued
that, by attributing salience to a particular
issue, the media signifies its importance in the
public mind, a great number of researchers
have investigated and found evidence in
support of the transfer of salience from the
media to the public. Agenda-setting propo-
nents have argued and have found evidence
for their position that the public pays atten-
tion to those political issues that receive high
levels of attention in the media – first-level
agenda setting (McCombs and Shaw, 1972;
Funkhouser, 1973) – and that the public tends
to attribute greater importance to particular
frames/attributes of those issues that receive
attention in the media – second-level agenda
setting (Ghanem, 1997; McCombs et al.,
2000; McCombs and Ghanem, 2001).
According to Carroll and McCombs (2003),
more than 300 studies have found that
agenda-setting theory applies in the political
domain of human activity, and more recently,
agenda-setting theory has been utilized within
the business domain (Carroll and McCombs,
2003; Carroll, 2010).
In this paper, we extend agenda-setting
theory further by arguing that in addition to
the political and business domains, it also
applies in the cultural domain of human
activity, even though it does so in a more
fragmented manner. According to McCombs
(2004), the main reason why agenda-setting
Corporate Reputation Review,
Vol. 17, No. 3, pp. 183–194
© 2014 Macmillan Publishers Ltd.,
1363-3589
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