This is the author manuscript accepted for publication and has undergone full peer review but has not been through the copyediting, typesetting, pagination and proofreading process, which may lead to differences between this version and the Version of Record . Please cite this article as doi: 10.1111/jocn.14520 This article is protected by copyright. All rights reserved “Coming from a different place”: Partnerships between consumers and health services for system change Brett Scholz a , Julia Bocking a , Michelle Banfield b , Chris Platania-Phung a and Brenda Happell a a SYNERGY Nursing and Midwifery Research Centre, University of Canberra and ACT Health, The Canberra Hospital, Garran ACT 2605 b Centre for Mental Health Research, The Australian National University, Acton ACT 2601 Corresponding Author Dr Brett Scholz SYNERGY Nursing and Midwifery Research Centre, University of Canberra & ACT Health, The Canberra Hospital, Garran, ACT 2605, AUSTRALIA email: brett.scholz@canberra.edu.au phone: +61 2 6244 2197 Acknowledgements: This research was supported by a University of Canberra Health Research Institute Funding Grant. Ethics Approval: The research was approved by the University of Canberra Human Research Ethics Committee. Word Count: 4202 Author Manuscript